Marketing High School
Resume:
Melodie Cliffe October **, ****
Toronto, ON
**************@*******.***
http://ca.linkedin.com/in/melodiekrieger
To Whom It May Concern:
My name is Melodie Cliffe and I am very interested in your opening for a Documentation Writer/Application Support Representative (239507). With ten years of experience as a professional writer and a background in marketing communications in the educational field, I believe that I possess all of the qualifications that would make me an ideal candidate for this position.
As the sole copywriter for Bridges Transitions/Xap Corporation, I became the voice of the organization, responsible for composing all internal and external communications. Internally, I facilitated a sense of community between our national offices and home-based employees. Externally, I communicated with audiences as diverse as elementary students to state-level decision-makers. With a client base that included over 8,000 schools and 900 post-secondary institutions, it was crucial that my work was always well written and grammatically correct.
My comprehensive knowledge as the subject matter expert for over 35 different products and services, encompassing hundreds of unique features, enabled me to coordinate and write most RFP responses and all communication and resource materials. I am familiar with the software development cycle, and frequently liaised between external stakeholders and internal departments, making suggestions for customized features or documents that would more effectively meet a potential or current client’s specific needs.
Working in a very fast-paced environment, I assisted in the development and delivery of strategic communications plans, involving email and direct mail campaigns, whitepapers, and customized resource kits. Multiple campaigns were executed weekly to coincide with funding cycles, educational initiatives, or target relevant topics like new provincial or state regulations.
A deadline-driven multi-tasker, I am able to reorganize my priorities on a moment’s notice to fulfill whatever is required of me. When leading a time-sensitive project like an RFP response, I have been proven effective at encouraging team members to meet their specified deadlines, so that I never miss a final deadline. With friendly professionalism and mutual respect, I have always managed to facilitate a cooperative and productive atmosphere to get the job done.
I feel that I would contribute an excellent combination of enthusiasm and skills that would make me a great fit for your team. Please see my r sum for more detailed information about my qualifications and achievements. I can be reached at anytime at 647-***-**** to discuss your needs and expectations. Thank you very much for your time and consideration.
Sincerely,
Melodie Cliffe
**************@*******.***
I am an award-winning writer with ten years of professional experience, specializing in marketing communications. I have led and coordinated many projects including corporate and product communications, annual updates to marketing and technical materials, and RFP responses. I believe my experience and familiarity with the K-12 marketplace would make me a good fit as a Document Writer/Application Support Representative (239507) with your organization.
Microsoft Office (Word, PowerPoint, Excel, Outlook)
2008 – Present: Freelance Writer, Self-employed Developed relationships with new clients such as Human eSources and the World Parrot Trust. I have created a variety of communication materials, edited technical documents, and performed data-entry as needed.Co-wrote the award-winning screenplay Donovan’s Echo, and networked with industry contacts until procuring funding and producers. Having successfully met tight development deadlines, the film went into production in Nov. 2010 and was theatrically released across Canada in Feb. 2012. Enhanced promotions for the film by creating social media content on sites such as Blogger, Facebook and Twitter, as well as contacting relevant publications and participating in interviews.
2003 – 2008: Marketing Copywriter/Coordinator, Bridges Transitions, Xap Corporation Liaised between regional managers, product managers, product trainers, IT members, and client stakeholders to ensure that communication materials and technical documents were accurate, clear, and consistent. Utilized track changes in Microsoft Word for document review and approval. Supported clients by strengthening customized materials to better address their needs.Reorganized priorities as necessary to produce all internal and external communications, including marketing campaigns and collateral, website content, training manuals, quick reference guides, resource materials, newsletters, tutorials, webinar scripts, PowerPoint presentations, press releases, and proposals. Fashioned templates for documents, presentations and proposals in order to reduce redundancy and increase productivity. Recommended new workflow strategies to the VP of Marketing and CEO to improve efficiency.Researched provincial and state educational initiatives and key words for more targeted communication strategies.Coached new staff to familiarize them with our products and internal communication processes. Initiated monthly company-wide events as part of the Fun Committee in order to foster a positive and productive working environment.
2001 – 2003: Copywriter, Words at Work Advertising and Marketing Assisted with message development for B2B direct mail campaigns, wrote newsletter articles, and designed trade print advertisements for clients such as Universal Logistics and Ontario Power Generation. A self-starter, I kept productive on slow days by researching and cold calling potential clients.
1999 – 2001 Advertising
Loyalist College of Applied Arts and Technology – Belleville, ON
I received my diploma in Advertising, and earned awards including:
Award of Excellence – The highest honor of Loyalist’s Advertising program, awarded to one student who has excelled in all areas.
Advertising Advisory Committee Award – Awarded to one student who demonstrates exceptional problem-solving, interpersonal and technical skills, as well as exemplifies leadership qualities and an enthusiasm for the Advertising industry.
Special Distinction Award for Overall Academic Achievement – Awarded to all students with a 3.5 GPA or higher.
1993 – 1998 Fellowes High School – Pembroke, ON
I graduated with honours from the French Immersion program, receiving my Ontario Secondary School Diploma and completing an additional eight Ontario Academic Credits.
I enjoy painting, nature, politics, activism, and writing. My talent for writing has been acknowledged on several occasions:
May 2012 Leo Awards – Best Feature-Length Screenplay Nominee
September 2007 Page International Screenwriting Awards - Bronze Prize
August 2007 The Academy of Motion Picture Arts and Sciences’ Nicholl
Fellowships in Screenwriting – Quarterfinalist
July 2005 Watermark Press – Editor’s Choice Award
Please visit my profile to find recommendations made by:
Ross Dickie – Former VP of Marketing, Bridges Transitions
Michelle Kooistra – Former Interactive Services Coordinator, Bridges Transitions
~ Other references available upon request ~
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