Customer Service Human Resources
Resume:
Title:Business and Political Consultant
***********@*****.***
Document
Source below
NAME:,
ADDRESS:
ADDRESS2:
CITY:
STATE: NY
ZIP:
CANDIDATE ID: 2867518
US CITIZENSHIP:
EDUCATION:
EXPERIENCE: 0
WILL RELOCATE: No -
JOB WANTED:
RATE NEEDED:
TELEPHONE: 516-***-****
EMAIL: ***********@*****.***
HOMEPAGE:
HOTTEST SKILLS: payroll, advertising, profit, profit, communication, flyer, market,
price, sale, sales rep, territory, payment, tax
REVISION: 08-SEP-02
RESUME:
29486 STEVEN SCHWARTZ
576 NORTH 5TH ST.
Park, NY 11040 516-***-**** ***********@*****.*** STEVEN H. SCHWARTZ
576 NORTH 5TH ST.
NEW HYDE PARK NY 11040
WORK EXPERIENCE
BIG BROTHERS BIG SISTERS OF N.Y.C.JAN
1999 - PRESENT
223 E. 3Oth STREET NY NY 10016
ASSISTANT TO THE
DIRECTOR OF OPERATIONS
ANSWER PHONES & LOGS INFORMATION FOR POTENTIAL VOLUNTEERS AND CLIENTS OF A 95
YEAR OLD WORLD FAMOUS NOT FOR PROFIT INSTITUTION
ASSISTS DIRECTOR OF OPERATIONS WITH ALL FACILITY RELATED TASKS AS
ASSIGNED(SETTING UP CONFERENCE CENTER, INSTALLING AND MOVING OF OFFICE
FURNITURE
AND COMPUTERS. CALLING FOR SERVICE OF AIR CONDITIONING UNIT AND FAX AND COPY
MACHINE EQUIPMENT)
RESEARCHES AND ANALYZES OTHER NON-PROFIT INSTITUTIONS USING THE INTERNET FOR
THE
EXECUTIVE DIRECTOR AND THE BOARD OF TRUSTEES
COORDINATED CONFERENCE CENTER CALENDAR FOR THE FACILITY
ASSISTS EXECUTIVE DIRECTOR WITH ALL TASKS AS NEEDED
CIRCLE
ADVERTISINGMAR 1995
-DEC1998
1554- 61st Street Brooklyn NY 11204
SALES REPRESNTATIVE SHOPPERS PARADISE PENNYSAVER
MARCH 1998
- DECEMBER 1998
SOLD ADVERTISING SPACE IN A BI-WEEKLY COMMUNITY NEWSPAPER TO STORES IN MY
ASSIGNED TERRITORY
WITH PUBLISHER AND CUSTOMERS NEGOTIATED PRICES AND HELPED DESIGNED AD LAYOUT
ACTED ON PHONE LEADS AND COLD CALLING ON CUSTOMERS
CUSTOMER SERVICE MANAGER
- (FULL TIME
) JAN 1997- MAR 1998 (P/T) MAR 1995- JAN 1997
SUPERVISED 3-6 WORK CREWS (15- 30) PEOPLE IN DISTRIBUTION OF SUPERMARKET
CIRCULARS AND COMPANY FLYERS
COLLECTED MONIES FROM CUSTOMERS AND LIASIONED WITH CUSTOMER SERVICE
SUPERVISORS
WITH INVOICES FOR THEIR RESPECTIVE CUSTOMERS
WROTE EVALUATION REPORTS ON TEAM LEADERS AND DISCIPLINED AND TERMINATED
EMPLOYEES AS NEEDED
SUNHARBOR MANOR NURSNG
HOMEMAY 1995
- DEC 1996
255 WARNER AVE ROSLYN HEIGHTS NY
HUMAN RESOURCES MANAGER
MANAGED HUMAN RESOURCES FUNCTION FOR A 266 BED 300 EMPLOYEE NURSING FACILITY
PLACED ADVERTISING AND ACCEPTED APPLICATIONS AND RESUMES FOR ALL POSITIONS
INTERVIEW ALL PROSPECTIVE EMPLOYEES, LISAION WITH DEPARTMENT DIRECTORS AND
OFFER
JOBS TO QUALIFIED CANDIDATES
WITH EXECUTIVE DIRECTOR AND ADMINISTRATOR DECIDE MERIT INCREASES AND
COMPENSATION FOR ALL NON-UNION STAFF(APPROXIMATELY 60 EMPLOYEES)
ADMINISTRATE BENEFIT PROGRAMS FOR THE COMPANY
HANDLE EMPLOYEE AND MANAGEMENT GRIEVANCE PROCESS VS UNION (DISTRICT COUNCIL
1115) UP TO AND INCLUDING ARBITRATIONS
J.P. MORGANJULY
1982-
MAR 1995
15 BROAD STREET
PAYROLL CLIENT SERVICES REPRESENTATIVE II
NOV 1992
- MAR 1995
ANALYZED VARIOUS PAYROLL REPORTS TO ASSURE PROPER DATA CONTINUITY
HANDLED 50-75 PHONE CALLS AND E- MAIL INQUIRIES DAILY FROM INTERNAL CLIENTS
WITH
QUESTIONS ABOUT SALARIES, BONUSES, TAXES AND MEDICAL DEDUCTIONS
DOCUMENTED APPROPRIATE DATA CORRECTIONS TO BE MADE BY THE PROCESSING GROUP
DEALT WITH IMMENSE PRESSURE AS J.P. MORGAN HAS A DOMESTIC PAYROLL OF 8000
EMPLOYEES
HUMAN RESOURCES SUPPORT ADMINISTRATOR
MAY 1989
-NOV 1992
ANALYZE AND CORRECT ANY INCONSISTENCIES IN SALARIES, OFFICE LOCATIONS AND
ORGANIZATION UNITS THRU BATCH PROCESSING
LIASION FOR DEPARTMENT FOR HUMAN RESOURCES/PAYROLL DEPARTMENT WEEKLY COMPARE
REPORT TO ASSURE THAT BOTH SYSTEMS HAVE COMPATIBLE DATA
COORDINATED MASS CHANGES IN FLOOR LOCATION FOR MOVE OF OVER 3000 EMPLOYEES 60
70 SEPARATE MOVES FROM 15 BROAD ST. TO NEW BUILDING LOCATION OF 60 WALL ST.
CHECK PROCESSING DEPARTMENT
JUN 1982
- MAY 1989
ELECTRONIC PAYMENTS GROUP
DEC 1987- MAY 1989
CHECK OPERATIONS GROUP JULY
1982- DEC 1987
SKILLS
STRONG VERBAL AND WRITTEN COMMUNICATION SKILLS, EXCELLENT TEAM PLAYER, WORKS
WELL UNDER PRESSURE, ABILITY TO DEMONSTRATE LEADERSHIP AND INITIATIVE,
PROFICIENT IN MICROSOFT PROGRAMS AND THE INTERNET
REFERENCES-AVAILABLE ON REQUEST
Contact this candidate