Customer Service High School

Alexander Chavez

Email: ********@******************.***

Address:

City: Miami

State: FL

Zip: 33126

Country: USA

Phone: 786-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Qualified retail associate/key holder with 4 years in fast-paced customer service and store environment. Personable and professional under pressure. Driven employee with in-depth knowledge of sales, brand delivery and team based environments.

Educational Background:

High School Dipolma from South Miami Senior High, Miami FL 1/2001 to 6/2006 (Regular)

Job History / Details:

Professional Summary

Motivated sales support lead for almost 3 years, also with prior warehouse manager experience, I have great customer service skills and I am very responsible and reliable.

Areas of Expertise

Product management

Conflict resolution

Inventory control procedures

Retail merchandising expertise

Listening skills

Reading comprehension skills

Excellent communication skills

Energetic self-starter

Reliable and punctual

Staff training

Complex problem solving

Floor set design

Shipping and receiving

Store maintenance

Work Experience

April 2010 to Current

Limited Brands Miami, Florida

Sales Associates Lead

Placed special orders and called other stores to find desired items.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Described merchandise and explain operation of merchandise to customers.

Recommended merchandise based on customer needs.

Operated a cash register to process cash, check and credit card transactions.

Guided customers in choosing items that reflected personal style and shape

Administered all point of sale opening and closing procedures.

Replenished floor stock and processed shipments to ensure product availability for customers.

July 2007 to March 2009

Desmar Plumbing Inc. Miami, FL.

Warehouse Manager

Supervised material flow, storage and global order fulfillment.

Unloaded, picked, staged and loaded products for shipping.

Maintained accurate stock records and schedules

.Oversaw warehousing and storage practices and housekeeping.

Transported goods from racks, shelves and vehicles.

Worked at a rapid pace to meet tight deadlines.

Verified and recorded the count and condition of cargo received.

Banded, wrapped, packaged and cleaned equipment.

Education

2006 South Miami Senior High School Miami, FL.

High School Diploma High school

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