Customer Service High School

Confidential User

Email: ********@**-********-********.***

Address:

City: Farmingdale

State: NY

Zip: 11735

Country: USA

Phone: 631-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: To obtain a position utilizing my recent training and my past experience.

Educational Background:

High School Dipolma from Mepham High School, Bellmore NY 1/2001 to 6/1996 (All Regents)

High School Dipolma from Hofstra University Nassau Community College, Bellmore NY 1/2001 to 12/2012

High School Dipolma from Mepham High School, Bellmore NY 1/2001 to 12/2012

Job History / Details:

Summary

Objective: To obtain a position utilizing my recent training and my past experience.

Highlights

Data Entry

Executive Assistant

Microsoft Office proficiency

Excel spreadsheets

Time management

Professional and mature

Strong problem solver

Dedicated team player

AR/AP

Meticulous attention to detail

Strong interpersonal skills

Understands grammar

Proofreading

Mail management

Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.

Answered multiple phone lines, transferred calls to corresponding departments, filed client records and billed accordingly.

Investigated and analyzed client complaints to identify and resolve issues.

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Experience

August 2010 to Current

J.E. Ryan and Associates Wantagh, NY

Executive Assistant/Accounting

Working with Word, Excel, Outlook, Fund-Easy Calculation and Analysis of Consolidated Fiscal Reports Answering the phone, managing calender Handling the incoming/outgoing mail and shipments Filing, Faxing,Scanning, Organization of Documents Assistant to the Owner with all aspects of Administrative work.

December 2001 to 11/30/2012 12:00:00 AM

Cremosa Food Company, LLC. Melville, NY

Accounts Receivable Clerk/Receptionist

Prepared sales invoices.

Posted deposits and payments.

Answered phones, directed calls and messages to appropriate departments.

Performed general clerical tasks such as filing,data entry, faxing and photocopying.

January 2003 to July 2007

General Utilities Oil Company Plainview, NY

Customer Service Representative

Took and processed customer orders by telephone.

Handled and followed up on customer requests and concerns.

Entered and maintained customer account information.

February 2002 to December 2003

Peerless Electronics Bethpage, NY

Administrative Assistant

Worked with the sales department to assistant with incoming/outgoing shipments.

Answered and directed calls to various departments.

Processed and expedited purchase orders for sales manager.

Performed data entry,filing,faxing,distribution of incoming mail/packages.

September 1998 to October 2001

Revgro Maximization Group Garden City, NY

DPU Clerk/Customer Service

Posted insurance and patient payments and adjustments.

Completed data entry and filing of all medical records.

Handled calls and corresponded with hospitals, patients and insurance companies.

Education

2010 TRI Business & Career Training Center Westbury, NY

Certificate in Computerized Record Keeping/Bookkeeping Accounts Receivable/Payables Microsoft Word/Excel Accounting Fundamentals Payroll Bank Reconciliation Calculator Operations Keyboarding 50 wpm

1999 Hofstra University Nassau Community College Uniondale, NY

Psychology/Nursing

1996 Mepham High School Bellmore, NY

H.S. Diploma

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