Engineer Quality Assurance

richard martin

Email: *********@********.***

Address: **** **** ****** **

City: herndon

State: VA

Zip: 20170

Country: USA

Phone: 703-***-****

Skill Level: Experienced

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Richard R. Martin

1305 Rock Chapel Road, Herndon, VA 20170 703-***-**** ********@********.***

Telecommunications Quality Assurance Engineer with 20 years` experience assessing,

deploying and supporting wireline and wireless networks to ensure

maximum function and cost effective solutions.

Extensive background implementing core switching platforms and integrating new technologies to continually expand functionality.

Designs test scenarios in support of new hardware/software. Documents, tracks, and communicates test plans, results, analysis, and unresolved problems.

In-depth Tier 3 support, assisting internal organizations in isolating / solving potential problems post implementation.

Excellent customer service record, proactively identifying and resolving issues.

Initiates changes to address business needs and works collaboratively to appraise, plan and execute solutions.

Professional Experience

Sprint Nextel, Reston, VA 2005 - 2009

Telecom Design / Senior Test Engineer

Integrate, operate, maintain, and document all new technologies in wireless networks. Design, develop, and implement test strategies.

Execute tests in support of new VOIP software and hardware deployments. Identify critical issues, documented all testing,working with providers to resolve and re-test.

Work closely with vendors in designing and executing technology development experiments, establishing proof of concept and driving down development costs.

Played lead role in testing of new wireless handsets (GSM and CDMA) before network deployment.

Install new hardware, software, and peripheral devices within test lab and during field deployments.

Provide Tier 3 support to field operations, national technical support, and systems engineering teams.

Nextel Communications, Reston, VA 2002 - 2005

Telecom Design / Senior Test Engineer

Performed in Team Lead role, providing day-to-day task-level leadership for other engineers, ensuring goals met in bringing capability to subscribers. Designed, developed, and implemented quality assurance testing in support of new hardware/software for network deployment.

Led E911 Phase 2 implementation using Nortel Mobile Location Center platform.

Played lead role in successful Wireless Local Number Portability deployment for entire Nextel switch network.

Played lead role in working with ILEC to bring up SS7 FGD circuits,documented and wrote procedures for activation

Planned and executed code updates in Tekelec STP, Lucent 5ESS GTS, and Nortel DMS MSC/HLR

Analyzed and resolved trouble tickets, providing Tier 2/3 support of routing network. Provided Tier 3 support to field operations, national technical support, and systems engineering teams as new functionality deployed within network.

Performed lab-level duties to include integration, installation operation, maintenance, and documentation of all new products and technologies to ensure readiness of deployment with no service disruptions.

Arbinet TheXchange, Herndon, VA 2001 - 2002

Senior Switch Engineer

Oversaw operation of DMS-GPS international switch supporting termination routes and least cost routing for subscribing global wireless carriers. Executed switch translations, hardware and software testing, implementations, and customer activations. Performed lead in Sonus VoIP switch translations.

Net-Tel Communication, Washington, DC 1998 - 2001

Senior Manager Switch Engineering

Brought entire switch network on line for start-up.

Worked with SS7 STP provider to connect to their SS7 network

Ordered,tested,and activated OC3.DS3 SS7 FGD circuits to all LEC`s

Built all SS7 trunk groups and routesets,linksets and activated them,verifying ICOT tests

Performed all switch translations per the Bellcore Lerg

Used SS7 protocol analyzer to trouble shoot circuit turnup and call routing

Held training classes for staff on SS7 FGD circuit activation

Documented all procedures for SS7 connectivity

Teleglobe International, Vienna, VA 1996 - 1998

Manager Switch Translations

Managed all Nortel DMS-GSP international switch translations and dialing plans, including writing tools for least cost routing.

Cable and Wireless USA, Vienna, VA 1992 - 1996

DMS Switch Engineer

Hired, trained, and managed 15 Test Engineers to design and execute tests for hardware and software features and functionality.

Documented all test results and presented it to Network Engineering Management

MCI Communications, Washington, DC 1985 - 1992

DMS Switch Engineer

Managed hardware and software testing in lab.

Selected Technical Environments

Hardware: Nortel DMS Switch Family (DMS-250, DMS-300, DMS-100, DMS-GSP, DMS-MSC/HLR),Sonus VOIP switch,IDEN, IGW

Test tools: INET SS7 Protocol Analyzer, Ethereal Network Protocol Analyzer for SIP,SAGE,T-BERD

Platforms: TDM, CDMA, GSM,LNP,DNS

Circuits: DS-0, DS-1, DS-3, OC-3

Protocols: SS7, SIP

Education / Professional Developm

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