Customer Service Medical

Sara May

Email: ********@*************.***

Address:

City: Virginia Beach

State: VA

Zip: 23451

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Medical/Office Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.

Educational Background:

High School Dipolma from Medical Careers Institute, Virginia Beach VA 1/2001 to 5/2002 (Medical Assistant)

High School Dipolma from Medical Careers Institute, Virginia Beach VA 1/2001 to 12/2012

High School Dipolma from Princess Anne High School, Virginia Beach VA 1/2001 to 12/2012

Job History / Details:

Professional Summary

Medical/Office Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.

Skill Highlights

Maintains strict confidentiality

Electronic Medical Record (EMR) software

HIPAA compliance

Patient-focused care

Good written communication

Exercises good judgment

Giving excellent customer service

Excels at problem solving

Attention to detail

Strong work ethic

Strong planning skills

Team player with positive attitude

Professional Experience

March 2012 to November 2012

Walmart Virginia Beach, Va

Cashier/Inventory Associate

Handled customer transactions quickly and accurately. Straightened and organized merchandise on shelves. Used hand-held machine for inventory purposes. Located, organized and shelved merchandise in the back of the store.

April 2010 to February 2011

Affiliated Animal Care Chesapeake, Va

Receptionist

Recorded and filed patient data and medical records. Scheduled patient appointments. Completed registration quickly and cordially for all new patients. Consistently informed patients of their financial responsibilities prior to services being rendered. Performed general secretarial duties, including- faxing, mailing and copying.

March 2008 to August 2009

Shared Hospital Services Portsmouth, Va

Laundry Attendant

Delivered all hospital laundry as designated. Sorted linen and clothing in linen room. Disposed of soiled linen, discarded torn and stained articles. Provided clean linen to patient rooms and linen closets. Interaction with hospital personnel and provided excellent customer service.

June 2004 to May 2006

Sterling Medical Virginia Beach, Va

Medical Assistant

Recorded and filed patient data and medical records. Strictly followed all federal and state guidelines for release of information. Completed registration quickly and cordially for all new patients. Ensured compliance with medical/legal requirements, JCAHO standards and military regulations. Assisted physicians with patient exams and handled specimen collections.

Education and Training

Medical Careers Institute Virginia Beach, Va

Incomplete Registered Nursing

Attended 01/2007-10/2007, was unable to complete course and had to return to full-time employment.

2002 Medical Careers Institute Virginia Beach, Va

Certificate for Medical Assistant Medical Assistant

Coursework in Medical Assisting

3.5 GPA

Member of National Vocational Technical Honor Society Club

1998 Princess Anne High School Virginia Beach, Va

High School Diploma Business

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