Shaniquea Gray

Email: abpwp4@r.postjobfree.com

Address:

City: Middletown

State: NY

Zip: 10940

Country: USA

Phone: 917-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with 6 years client interface experience.

Educational Background:

High School Dipolma from Roosevelt High School, Yonkers NY 1/2001 to 6/1999 (Spanish)

Job History / Details:

Summary

Highly enthusiastic customer service professional with 6 years client interface experience.

Highlights

Client relations specialist

Team management

Persuasive

Focused on customer satisfaction

Skilled multi-tasker

Clinical training

Strong clinical judgment

STD counseling and care awareness

Practiced inpatient and outpatient caregiver

MS Office proficient

Sales expertise

Strong sense of banking ethics

Debt and credit management

Cash dispenser operation

Currency and coin counter

Accomplishments

Balanced daily cash drawers and vaults totaling an average of $10,000.00

Patient Care

Delivered compassionate care that exceeded hospital requirements.

Successfully provided quality care to 13 of patients in nursing homes.

Leadership

Served as key contributing member to Leadership team.

Experience

March 2006 to February 2012

Davids Financial Corp Nyack, NY

Head Teller/Manager

Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.

Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

December 2001 to February 2003

Best Buy Communication Long Island, NY

Secretary

prepare and manage correspondence, reports and documents

organize and coordinate meetings, conferences, travel arrangements

take,type and distribute minutes of meetings

implement and maintain office systems

maintain schedules and calendars

arrange and confirm appointments

organize internal and external events

handle incoming mail and other material

set up and maintain filing systems

set up work procedures

collate information

maintain databases

communicate verbally and in writing to answer inquiries

July 2001 to March 2002

Job Corps Trade School Albany, NY

C.N.A

Meals: Patient feeding responsibilities. Some patients will require direct feeding, while others may just need their meal tray brought to them and set up.

Oral care, nail care, and basic hygiene.

Bathing and dressing of patient. Bathing may take place in the form of a bed bath, shower, or tub.

Toileting of patients. Often patients will need help with moving on and off of the facilities. Some patients may need help with a bed pan.

Catheter care. Changing of catheter bags and charting amounts.

Ambulation assistance. Some patients need help getting in and out of beds, wheelchairs, bathtubs, etc.

Vital signs: Blood pressure, pulse, and temperature monitoring.

Answering call lights.

Turning of bedridden patients. This is done to take the weight off of pressure points and prevent bedsores from occurring.

Changing bed clothes and collecting soiled laundry.

Light cleaning and organizing of patients room or area.

Relaying and charting requested information. This may include moods, vital signs, meal consumption, liquid intake, and daily BM and urine amounts.

Relaying information to the next CNA on shift, or to the nurse's in charge.

Recreational activities, such as assisting with a walk outdoors or delivering reading material to patients.

Post mortem care.

Education

1999 Roosevelt High School Yonkers, NY

High School Diploma

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