Customer Service High School

Tashara Williams

Email: ********@************.***

Address:

City: Hesperia

State: CA

Zip: 92345

Country: USA

Phone: 909-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

A very level-headed, calm individual who is able to take on any customer service role, professionally and effectively, with a goal to obtain a customer service position where my skills, education, and training will be of benefit with an organization offering growth opportunities.

Educational Background:

High School Dipolma from Concorde Career College, San Bernardino CA 1/2001 to 5/2010 (Medical Coding and Billing)

High School Dipolma from Inland Empire Job Corps Center, San Bernardino CA 1/2001 to 12/2012

Job History / Details:

Career Overview

A very level-headed, calm individual who is able to take on any customer service role, professionally and effectively, with a goal to obtain a customer service position where my skills, education, and training will be of benefit with an organization offering growth opportunities.

Core Strengths

Multi tasking

Negotiating skills

Time management

Planning & preparation

Highly organized

Courteous demeanor

Telecommunication skills

Prioritization

Fast learner

Patience

Pro-active

Self dicipline

Self motivator

Articulate

Active listener

Inventory control familiarity

Energetic work attitude

Accomplishments

Scheduling

Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.

Work Experience

June 2009 to September 2009

Orthopedics And Sports Medicine Loma Linda, Ca

Front Office Clerk

Directed patient flow during practice hours, minimizing patient wait time.Scheduled surgeries and procedures in conjunction with Surgical Coordinator.Received, organized and maintained all coding and reimbursement periodicals and updates.Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.

May 2008 to October 2008

Party Plus Rentals Loma Linda, Ca

Inventory Specialist

took customers online orders, stocked, loaded and unloaded merchandise, wrapped and ironed Lenin.Coordinated inventory and cost control programs.Started up and shut down processing equipment.

March 2007 to June 2007

The Press Enterprise Riverside, Ca

Sales Representative

Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.Consistently met and exceeded department expectations for productivity and accuracy levels.

Educational Background

09 Concorde Career College San bernardino, ca

Medical Coding and Billing

Coursework in Health care Management Coursework in Anatomy, Physiology and Health Assessments Coursework in Community and Public Health

07 Inland Empire Job Corps Center San Bernardino, Ca

High School Diploma Business Technology

Consisted of General education,basic computer knowledge, software management, and data entry

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