Customer Service Manager
Resume:
Confidential User
Email: ********@*************.***
Address:
City: Lakewood
State: CA
Zip: 90714
Country: USA
Phone: 562-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Looking for a commercial insurance CSR position within a company that has high moral values and expects the same from their employees. Also, a firm I can be proud of and continue with for many years to come.
Educational Background:
High School Dipolma from Orange Glen High School, Escondido CA 1/2001 to 6/1985 (Gen Ed)
Job History / Details:
Career Focus
Looking for a commercial insurance CSR position within a company that has high moral values and expects the same from their employees. Also, a firm I can be proud of and continue with for many years to come.
Summary of Skills
Sales
Management
Accounting
AMS 360
Claims
PL and COMM Lines
PC and Life Licenses
Trade Shows
CISR, ACSR Designations
Top Selling Agent
Great personality
Professional
Accomplishments
Account Management
Managed Commercial Lines employee
Successfully grew book of business and kept clients
Was given a promotion and huge raise for taking over the entire commercial lines book of business.
The owner relied on me and knew he could with no problems.
Professional Experience
February 2001 to April 2012
Huggins/Dreckman Insurance Agency Seal Beach, CA
Commercial Lines Insurance Manager
Managed commercial lines staff in all aspects of insurance. Licensed agency in other states and brought in new insurance carriers so we had access to the best. Reached my goals each and every time. Also experience in: Billing, sales, customer service, claims, proposal, trade shows, personal lines, cross selling always. Our clients were faithful to us because of our customer service and knowledge and knew we were trust worthy.
May 1998 to April 2001
Pacific Associates Insurance Agency Garden Grove, CA
Personal Lines Manager
Personal Lines Manager. Sales, quote, proposals, billing. Life insurance quotes and sales. Met with customers over lunch or their office. Great Customer satisfaction.
Education
1985 Orange Glen High School Escondido, A
GED Gen Ed
I am also finishing up my Bachelors of Science currently at Cypress College.
I also speak some Chinese (Mandarin).
Professional Affiliations
MY DESIGNATIONS ARE: ACSR, CISR, CPCU
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