Customer Service Sales
Resume:
Kevin Calcote
Email: *********@********.***
Address: *** ***** ***** ****
City: Cibolo
State: TX
Zip: 78108
Country: USA
Phone: 210-***-****
Skill Level: Management
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
KEVIN H. CALCOTE
264 Brush Trail Bend
Cibolo, TX 78108
(North East San Antonio)
210-***-**** Home
210-***-**** Cell
*********@********.***
OBJECTIVE
Acquire a catastrophic or daily residential/commercial claims adjuster position with a dynamic organization where I may apply my vast knowledge, leadership and customer service experience.
I want to assist your company by increasing your bottom line and your presence in the claims industry.
PROFESSIONAL PROFILE
aai 18 years entrepreneurial experience in business, customer service, marketing, sales and efficient operational management of several successful companies.
aai Dedicated Insurance Professional with over 5 years experience in catastrophic adjusting; handling Large Loss Claims due to hurricane, hail, wind, and flood/water claims. Provided excellent customer service to homeowners and Independent Adjusting Firms alike. Addressed all assigned claims in a timely and professional manner. Willingness to perform Steep & High Claims.
aai Consummate facilitator, self-starter, dynamic leader, detailed oriented, and a creative problem solver.
aai Strong computer skills in addition to superb written and verbal communication skills.
PROFESSIONAL EXPERIENCE
Organizational Management
aai Investigate claims, negotiate settlements, and authorize payments to claimants by applying technical knowledge and human relations skills to affect fair and prompt closure of claims.
aai Implement business and marketing activities, analyze financial accounts/budgets, negotiate contracts and purchase orders, and develop and nurture relationships among adjusters, contractors and homeownersaai quality business management practices at their best.
Interpersonal Communication/Training
aai Fostered leadership, customer service, human relations, and mentorship skills as owner of several successful businesses.
aai Facilitated and Developed marketing and sales programs to educate and train staffaaiprimary focus on homeowner and insurance company relations and satisfaction in a high pressure and fast paced service-oriented environment.
VOCATIONAL HISTORY
aai Owner, Self Employed, Independent Claims Adjuster and Storm Restoration Sales Management
(2008 aaiaii Present)
aai Owner, Self-employed, Shade Shield Solar Screens LLC, Cibolo, TX
(2008 aaiaii Present) AKA: Con-Cam Group, LLC (Window Solar Screen Company)
aai Owner, Self-employed, Neuromuscular Diagnostic Associates, Cibolo, TX
(2006 aaiaii 2012) AKA: Con-Cam Group, LLC (Medical Diagnostics & Marketing)
aai Co-Owner, Self-employed, Heartfelt Homes, Inc., Cibolo, TX
(2003 aaiaii 2006) AKA: Coyote Equity Group, LLC (Home and Duplex Construction Company)
aai Co-Owner, Self-employed, TREK Mobile Diagnostics, LLC, Cibolo, TX
(2001 aaiaii 2006) (Medical Diagnostics & Marketing)
EVENTS WORKED
aai Hail Storm- Nashville, TN (March 2012) & Louisville, KY (April 2012)- Regional Sales Manager; Universal Builders of America
aai Hail Storm- Knoxville, TN (March 2011)- Senior Claims Specialist & Sales; Universal Builders of America
aai Hurricane Irene (Wind/Flood)- Princeton, NJ (Aug 2011)- Independent Claims Adjuster; AmCat Services & USAA Insurance
aai Wind Storm- Tucson and Tempe, AZ (July 2011)- Independent Claims Adjuster; EA Renfroe & State Farm Insurance
aai Tornado- Tuscaloosa, AL (May 2011)- Independent Claims Adjuster; EA Renfroe & State Farm Insurance
aai Hail Storm- Phoenix, AZ (October 2010)- Senior Claims Specialist & Sales; Lucky Seven Construction, LLC/Lucky 7 Roofing
aai Hail Storm- Denver, CO (July 2009)- Claims Specialist & Sales; A-Denver Roofing
aai Hurricane Ike (September 2008) aaiaii Independent Claims Adjuster; Wardlaw Claims Service & Texas Farm Bureau
EDUCATION
aai B.S. Degree, Marketing, Columbia Southern University, Orange Beach, AL [In Progress]
aai B.S. Degree, Management, Redding University, Redding, CA [Summer 2012]
aai A.S. Degree, Physical Therapist Assistant, St. Phillips College, San Antonio, TX [Spring 1999]
aai Under Graduate Studies, The Ohio State University, Columbus, OH
LICENSES
aai Texas (Resident) All-Lines Adjuster License (#1451936) Alabama (Non-Resident) All-Lines Adjuster License (# Pending)
aai Florida (Non-Resident) All-Lines Adjuster License (#P105077) Arkansas (Non-Resident) All-Lines Adjuster License (# 348560)
aai Georgia (Non-Resident) All-Lines Adjuster License (# 2812607) Kentucky (Non-Resident) All-Lines Adjuster License (# Pending)
aai Louisiana (Non-Resident) All-Lines Adjuster License (#441402)
aai Minnesota (Non-Resident) All-Lines Adjuster License (#40153957)
aai Mississippi (Non-Resident) All-Lines Adjuster License (#10080412)
aai North Carolina (Non-Resident) All-Lines Adjuster License (# 4568535)
aai Oklahoma (Non-Resident) All-Lines Adjuster License (# 40079770)
aai South Carolina (Non-Resident) All-Lines Adjuster License (# 612977)
CERTIFICATIONS & TRAINING
aai HAAG Certified Residential Roofing Inspector (Inspector #201209198) (September 2012)
aai National Flood Insurance Program (Residential/Manufactured Home)- (NFIP#70001446) (AmCat Services- March 2012)
aai Texas Windstorm Insurance Association Certification (AmCat Services- March 2012)
aai Florida Citizens Independent Adjuster Certification (March 2012)
aai USAA Insurance Certification (AmCat Services- Febuary 2012)
aai State Farm Basic Estimatics Certification (EA Renfroe- May 2011)
aai State Farm Hail & Wind Certification (EA Renfroe- May 2011)
aai Louisiana Citizens Adjuster Certification (AmCat- August 2011)
aai Tower Hill & Royal Palm Certification (AmCat- August 2011)
aai Roofing, Siding, and Flooring Claims (Itel & RJMW Claims Services- March 2010)
aai Evaluating Hail Damage (Rimkus Engineering & RJMW Claims Services- March 2010)
aai Liberty Mutual Core and Hail Certifications (Wardlaw Claims Training Center- February 2009)
aai Haag California Earthquake Adjuster Accreditation (Eberlaaiais Claims Service- February 2009)
aai Intermediate Estimating- Xactimate/Sketch & Roof Sketch Certification (Wardlaw Claims, Eberl Claims, & Mason Claims 2009)
aai Roof Construction & Damage Evaluation Course (Wardlaw Claims Training Center- February 2009)
SOFTWARE PROFICIENCY
aai Xactimate 25-27 Certification (Including Sketch and Roof Sketch)
aai Microsoft Word, Microsoft Excel, and Microsoft Outlook
Kevin H. Calcote 210-***-**** home or 210-***-**** cell
*********@********.***
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