Customer Service Administrative Assistant

Barbara Lopez

Email: ********@*****************.***

Address:

City: Miami

State: FL

Zip: 33126

Country: USA

Phone: 305-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and focused customer service / Administrative assistant who excels at prioritizing, completing multiple tasks and following through to achieve goals.

Educational Background:

High School Dipolma from South Miami SEnior High, Miami FL 1/2001 to 5/1991 Job History / Details:

Summary

Dedicated and focused customer service / Administrative assistant who excels at prioritizing, completing multiple tasks and following through to achieve goals.

Highlights

Self-starter

Resourceful

Strong problem solver

Professional and mature

Dedicated team player

Self directed

Microsoft Office / Excel

QuickBooks

SAP

Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.

Promoted to management after one year of employment.

Coordinated all department functions for team of 6 employees.

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Experience

February 2008 to September 2011

Innovative Surfaces Coral Gables, FL

Customer Service / Warehouse manager

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained the front desk and reception area in a neat and organized fashion.

Dispersed incoming mail to correct recipients throughout the office.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.

Managed daily office operations and maintenance of equipment.

Created and maintained spreadsheets using Excel functions and calculations to develop reports and lists.

July 2005 to January 2008

Marble Systems, Inc. Miami, FL

Office manager

Office manager for large travertine / stone manufacturer.

Recruited and trained sales staff.

Supervised, motivated, and monitored team performance.

Maintained detailed documentation of the company's products.

Assisted with limiting office expenses, hired and trained office and warehouse personnel.

Established new company accounts.

January 1996 to July 2005

Expo Design Center Miami, FL

Installation Coordinator

Provided customer service, Ordering and Vendor contact.

Worked closely with project managers,Designers, home builders.

Processed installation estimates

Gained experience throughout all departments, Awarded various customer service recognition.

Education

1991 South Miami SEnior High Miami, FL

High School Diploma

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