Vickie Cook
Email: *********@********.***
Address: ***** *. ******* **.
City: Maricopa
State: AZ
Zip: 85138
Country: USA
Phone: 480-***-****
Skill Level: Management
Salary Range: $70,000
Primary Skills/Experience:
Management Sales Training
Educational Background:
Bachelors Degree, Fashion Merchandiser: Minor: Business Administrator
NAU- Norther Arizona University, 05/1994 - 05/1997
flagstaff, az
Job History / Details:
Vickie Cook
43659 W. Cowpath Rd ( Maricopa, Az. 85138 480-***-**** ( *********@********.***
MANAGEMENT/SALES/TRAINING
Multifaceted and results-oriented professional with upwards of 18 years of extensive experience in management, sales, training, operations, and strategic planning initiatives. Demonstrated history of providing leadership regarding territory management, purchasing practices and procedures, vendor relationship management, planning and sales activities while supporting the organization in driving business growth. Strong technical and business qualifications with an impressive track record of hands-on experience in sales, business unit development, project management and operations management.
Core Competencies
Territory Management
Training and Development
Buying & Purchasing
Sales Planning & Forecasting
Organizational Leadership
Merchandising and Marketing
Brand Awareness/Development
Product Training & Placement
Customer Service
Operational Management
Account Management
Team Management
Staffing Recruitment
Inventory control
P&L Management
Experience
ZODIAC POOL SYSTEMS, Vista, CA
Retail Territory Manager, 2011- 2012
Managed daily sales, training and merchandising activities for the worlds largest manufacturer of pool cleaners and equipment. Established and Fostered relationships with the nations largest pool supply retailer by working with corporate management, regional VP, district managers, and key managers at 140 locations in Arizona, Southern California, New Mexico and West Texas markets. Planned and conducted sales and product training regarding new products that helped maximize profitability.
* Successfully increased new product to 3.9% growth.
LG ELECTRONICS, Englewood Cliffs, NJ
Retail Training Manager, 2004 - 2011
Managed assigned territory and conducted trainings for one of the worlds largest manufacturer of home appliances and electronics. Training often included events with upwards of 300 individuals at one time and required 90% travel. Established and maintained relationships with store staff which drove sales in over 90 locations. Accounts included Best Buy, Home Depot, Frys Electronics, TGI, Spencer and independents. Executed marketing and merchandising programs which helped introduce new products in a timely manner. Supported product launches, negotiated product placements, improved sales, ensured proper merchandise placement. Provided regular trainings to key accounts and trade show customers which highlighted product features and benefits. Mentored and trained co-workers on topics such as territory management presentation skills, product knowledge, company procedures, expenses, office, and time management.
* Received LG Excellence Award for team support and received a Corporate Award for Exceeding Goals trainer.
BANK ONE-Now Chase Bank, Tempe, AZ
Sales Officer, 2001 - 2004
Processed first and second mortgage applications through internet/phone conversations. Established relationships with customers. Assessed vendor work, appraisals, title and flood, credit criteria, rendered decisions and negotiated solutions. Provided financial advice on consolidation, refinancing, home improvements, personal and business loans, and eliminated consumer debt using home equity as collateral.
* Recognized as top sales representative, exceeding monthly goals of $2.3 million, achieving $5.5 million.
Vickie Cook
43659 W. Cowpath Rd ( Maricopa, Az. 85138 480-***-**** ( *********@********.***
MANAGEMENT/SALES/TRAINING (CONT.)
JC PENNEY, Tracy, CA
Buyer, Assistant Store Manager, and Merchandise Manager, 1999 V 2001
Coordinated with vendors using budgets, assortment plans, and managed profit & loss statement. Developed sales through planning and purchasing for several department lines. As an assistant store manager, oversaw entire store operations, merchandising, distribution and shipping. Managed store staff of over 100 in addition to store productivity, sales, inventory, visual merchandising, promotions, and hiring. Supervise employees and delegate work responsibilities. Monitor employees' overall job performances to ensure adherence to company policies and procedures. Coach counseled and conducted performance reviews.
* Increased stores overall gain in sales for the first time in five years.
* Promoted several times to manage the store, several departments, acquired more product lines to purchase for, and relocated to bigger volume stores.
JC PENNEY, Hanford, CA
Buyer and Merchandise Manager, 1998 - 1999
Worked with corporate office, district office, vendors, store managers, sales associates, and other stores to purchase merchandise, increase profit, determine daily goals, analyze target customers, plan budgets, special event marketing strategies, and gathered data.
* Promoted to higher volume store for purchasing the right assortment of products which led to an increase in sales.
JC PENNEY, Victorville, CA
Merchandise Manager Trainee, 1997 - 1998
Learned how to buy merchandise for the mens department, read sales reports, make schedules, manage, hire and train employees. Helped with grand openings, plan placement of merchandise, assortment plans, visual merchandise using graphics and plan-o-grams and actively interviewed and hired new recruits.
* Promoted, taken out of training early, to merchandise manager and buyer of the womens and accessories lines.
JC PENNEY, Flagstaff, AZ
Sales Lead 1994 - 1997
Worked closely with the manager to train and coach staff to increase employee efficiency and sales productivity. Provided a world class shopping experience for the customer.
* Promoted from sales lead to merchandise manager trainee program.
JC PENNEY, Flagstaff, AZ
Sales Associate, 1994 - 1994
Provided customer service, product knowledge and selling techniques - highest closing rate at point of sale than any other sales associate.
* Promoted from sales associate to sales lead in less than one year.
Education
UNIVERSITY OF NORTHERN ARIZONA, Flagstaff, AZ
Bachelor of Science in Fashion Merchandising, Minor in Business Administration, 1997
FASHION INSTITUTE OF TECHNOLOGY (FIT-School of New York), NY
Studies in Fashion Merchandising, Marketing and Management,
Certified: MS Word, PowerPoint, Excel, Outlook, and trained in Interactive Instructional Design by Sharon Bowman and the Sales Force system.
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