Customer Service High School

Vatrice Williams

Email: ********@*****-*******.***

Address:

City: Shreveport

State: LA

Zip: 71109

Country: USA

Phone: 318-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position of continued professional growth with your company where my skills and experience will be utilized to their fullest potential.

Educational Background:

High School Dipolma from Huntington High School, Shreveport LA 1/2001 to 6/2002 (All required)

High School Dipolma from Ayers Career College, Shreveport LA 1/2001 to 12/2012

High School Dipolma from Kaplan University, Shreveport LA 1/2001 to 12/2012

Job History / Details:

Summary

To obtain a position of continued professional growth with your company where my skills and experience will be utilized to their fullest potential.

Highlights

Medical

Customer Service

Management/ Supervisor/ Team lead

Counseling

Administrative Assistant

Trainer

Personal Assistant Training

Computer

Inventory

Sales

Business

Accomplishments

Played a role in increasing customers satisfaction ratings index from lowest district in the company to the top 5 in the company in less than a year running inventories and providing excellent results as well as customer service to the top selling companies inventoried by RGIS.

Reduced team leader/ supervisor turn over rate 90 percentage in one year by implementing several well-received team leads and moral-building training programs.

Became the first medical assistant to perform Urodynamics studies for a Gynecologic Surgeon in 2008 just by wanting to learn and do more. These studies were performed to determine many different operations.

Received several perfect attendance and honor roll awards all through school and college as well as rewarded for 4.0 grade point averages.

Experience

September 2010 to Current

RGIS Inventory Specialist Shreveport, LA

Supervisor

Performing Inventory for companies in many different states in the U.S.

Training new auditors plus team leaders for the jobs inquired about. Running inventories for the company as a supervisor in charge. Counting, providing customer service, communicating with store mangers, district managers and company headquarters. Downloading equipment, transporting equipment from stores and offices, providing results and complete inventory count to customers.

January 2009 to July 2011

Southern University Metro Shreveport, LA

Administrative Assistant/ Personal Assistant

Providing assistance to the former City Counselman Theron J. Jackson Assistant Chancellor to Dr. Ray Belton Chancellor of Southern University Shreveport. I assisted both in daily duties which includes: answering phones, booking appointments, sending campus emails, assisting students, obtaining keys to every class room, opening mail, booking air plane flights with special seating, booking hotel rooms, scheduling very important meetings, email communications, handling income calls, scheduling appointments with news crew and book signings, arranging dates and coordination for balls and gala's for the university with other executive directors, etc.

This was a temporary position for the University provided by the State of Louisiana.

August 2006 to January 2009

Dr. Antonio Pizarro AMPC Shreveport, LA

Medical Assistant

Assisting in Gynecologic work for the surgeon in the medical office and operating room. Providing customer service to all patients and keeping up with medical documents by computers/ electronic medical office software.

Making sure all equipment stayed sterile at all times while keeping a safe and sterile environment for all patients and staff. Performing daily procedures which included surgery and none surgery expectations.

Education

2002 Huntington High School Shreveport, LA

High School Diploma All required

2006 Ayers Career College Shreveport, LA

Diploma Medical Assistant

Kaplan University On-line,

Bachelor of Science Health Science

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