Customer Service Sales

Jason Strand

Email: ********@**********.***

Address:

City: Hiram

State: GA

Zip: 30141

Country: USA

Phone: 404-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I'm an experienced service & repair technician for Sprint. I have been employed as a repair technician with Sprint for over 4 years. I'm very knowledgeable in repairing and troubleshooting cell phone devices. Also, I have been employed by Home Depot for over 2 years as a forklift driver operating at a retail location on the sales floor and shipping & receiving inventory. I have experience as a mail sorter for UPS for over 4 years. My work experience includes retail sales, customer service, and warehouse employment.

Educational Background:

High School Dipolma from Pebblebrook High School, Mableton GA 1/2001 to 5/2003 (Business Development, Video Production)

Job History / Details:

Summary

I'm an experienced service & repair technician for Sprint. I have been employed as a repair technician with Sprint for over 4 years. I'm very knowledgeable in repairing and troubleshooting cell phone devices. Also, I have been employed by Home Depot for over 2 years as a forklift driver operating at a retail location on the sales floor and shipping & receiving inventory. I have experience as a mail sorter for UPS for over 4 years. My work experience includes retail sales, customer service, and warehouse employment.

Highlights

Customer service experience is 6 years.

Flexible

Basic clerical knowledge

Team leadership

Resolution-oriented

Excellent time management

Experience

August 2008 to December 2012

Sprint Douglasville, GA

Service & Repair Technician

I repair, troubleshoot, and replace Sprint cell phones & wireless internet devices. Also, I provide sales support.

Provide customer facing support for Sprint. Service & repair Sprint brand devices. Troubleshoot cell phones which includes replacing defective parts and addressing service related problems. Prepare reports for analysis of product failure trends & services. Manage inventory monthly and record storage on daily basis.

Skills: Certified ASC Technician for service & repairs.

March 2006 to August 2008

Home Depot Austell, GA

Forklift Operator

Shipping & receiving. Stocking sales floor and overhead inventory.

Unloading products from freight trucks. Maintaining store product and also producing store sales. Counting and maintaining store inventory. Memeber of the Safety Leadership team. Building product displays. Customer support including loading trucks with freight using forklift.

Skills: Certified Forklift Operator, Safety Training.

September 2003 to November 2007

UPS (United Parcel Service) Atlanta, GA

Mail Clerk

Mail sorter.

Sort mail to specific areas of UPS facility. Assist in unloading & loading freight trucks.

Skills: Certified Mail Sorter.

Education

2003 Pebblebrook High School Mableton, GA

High School Diploma

Coursework in Business Development and Video Production.

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