Customer Service High School

Miguel Sanchez

Email: ********@***************.***

Address:

City: Pomona

State: CA

Zip: 91767

Country: USA

Phone: 909-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

* Highly enthusiastic customer service professional with [ 2 ] years client interface experience. * Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments. * Personable and responsible Cashier with [ 2 ] years in retail and customer service. Solid team player with upbeat, positive attitude.

Educational Background:

High School Dipolma from Ganesha High School, Pomona CA 1/2001 to 5/2009 (General Education)

Job History / Details:

Career Overview

* Highly enthusiastic customer service professional with [2] years client interface experience.

* Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.

* Personable and responsible Cashier with [2] years in retail and customer service. Solid team player with upbeat, positive attitude.

Core Strengths

Active listening skills

Sharp problem solver

Energetic work attitude

Store maintenance ability

Inventory control familiarity

Opening/closing procedures

Strong organizational skills

Adaptive team player

Visual merchandising

proficiency

Accomplishments

Customer Assistance

Worked with company systems such as customer Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Product Sales

Sold services, upgraded customers to different warranty plans and product packages.

Work Experience

January 2011 to August 2012

Oreilly's Auto Parts Pomona, CA

Sales Representative

* Prevented store losses using awareness, attention to detail and integrity.

* Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

* trained and provided back-up for other customer service representatives when needed.

Educational Background

09 Ganesha High School Pomona, Ca

High School Diploma General Education

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