Project Manager Customer Service

Location:

Trenton, NJ

Posted:

December 03, 2012

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Title:Senior Web Consultant

*******@**********.***

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NAME:,

ADDRESS:

ADDRESS2:

CITY:

STATE:

ZIP:

CANDIDATE ID: 2940174

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE:

EMAIL: *******@**********.***

HOMEPAGE:

HOTTEST SKILLS: microsoft, html, xml, database, sql, xsl, content, lien, dhtml, vbscript,

market, css, java, javascript, product, web developer, communication, marketing, sale, dna

REVISION: 08-SEP-02

RESUME:

NAME: Farrukh Siddiqui

ADDRESS: 38 Catbird Court

CITY: Lawrenceville

STATE/PROVINCE: NJ

ZIP/POSTAL CODE: 08648

COUNTRY: USA

EMAIL: *******@**********.***

PHONE:

CANDIDATE ID: 211184

CITIZENSHIP: US

Citizen

EDUCATION: Undergraduate Work

EXPERIENCE: 5

WILL RELOCATE: Open

RELOCATION INFO:

JOB WANTED: Any

RATE NEEDED:

HOMEPAGE:

COMMENTS:

HOTSKILLS: ASP, XML, XSLT, XHTML, DHTML, VBScript, JavaScript, CSS, ADO, Transact SQL and

Visual Basic

ESUME

SUMMARY

Thorough understanding of N-Tier development based on Microsoft Windows

DNA Architecture along with a wealth of experience designing complex web user

interfaces balancing browser compatibility issues with dynamic client-side

feature sets.

Wide-ranging Information Technology experience in the Insurance,

Pharmaceutical, Online Brokerage, Public Relations, Transportation and

Manufacturing industries.

Approximately 5 years of Internet/Intranet development, design, setup

and maintenance, including extensive knowledge of ASP, XML, XSLT, HTML, XHTML,

DHTML, VBScript, JavaScript, CSS, ADO, SQL Server, Transact SQL, Visual

InterDev, Visual Basic, Windows 2000, IIS, Visual SourceSafe and PhotoShop.

12 plus years of comprehensive experience in customer service, sales,

underwriting and management with a firm grasp of the big picture and excellent

communication, organization and writing skills.

SKILLS

Operating Systems: Windows 2000, Windows NT 4.0, Windows 95/98/ME,

Windows v3.11 and MS-DOS.

Software & Tools: Microsoft Visual InterDev 6.0, Microsoft Site Server

3.0 Commerce, Microsoft Visual SourceSafe, COM+, Microsoft Internet Security

and Acceleration Server 2000, Microsoft FrontPage 2000, Microsoft Office 2000,

PhotoShop 6.0, Paint Shop Pro 7.0, Dream Weaver, Macromedia Drumbeat 2000,

Animation Shop, all versions Microsoft Internet Explorer and all versions

Netscape Communicator.

Hardware: Servers, Workstations, Modems, Routers, Hubs, Printers, and

other hardware products.

Databases: Microsoft SQL Server 7.0/2000 and Microsoft Access 2000.

Languages: ASP, XML, XSLT, XHTML, DHTML, VBScript, JavaScript, CSS,

ADO, Transact SQL and Visual Basic 6.0.

Other: Excellent written and oral communications skills; ability to

form and participate fully on teams; able to inspire collective action;

experienced in troubleshooting; seasoned business judgment; critical thinking

process; successful management and organizational skills.

EXPERIENCE

July 2001

PresentSenior Web ConsultantAG Consulting Group, LLC,

Houston, TX

I designed and developed the official website for AG Consulting Group, LLC, an

international public relations, government affairs and legal research agency.

The website is designed to provide information about the company and its

capabilities along with giving its users portal features such as search, maps,

weather, traffic and links.

The technologies utilized during this project are ASP, XML, XSLT, XHTML,

VBScript, JavaScript, CSS, SQL Server and VB. XML is used as the primary

content storage facility and all business objects will be coded using VB. The

website (www.agcgweb.com) was launched in September 2001. New features in

development are:

A mechanism allowing users to pick specific news they would like e-

mailed to them on a daily basis.

An administration interface so company employees can update portions of

the website they are responsible for.

A secure gateway leading to an Intranet and an Extranet for partners

and clients.

A bulk mailing system for sending the aforementioned news and marketing

materials to clients and site users.

Personalization features so users can decide what content they would

like to see and how.

August 2000

July 2001Senior Web Developer/ArchitectCaliber-One Management Company, Inc

., Yardley,

Caliber One specializes in underwriting difficult and unique as well as new and

emerging risks. Caliber One underwrites both primary and excess casualty and

property business with special emphasis on aggressive problem solving and

innovative products.

My responsibilities and accomplishments at Caliber One are listed below:

I was a key member of the architecture team set up to completely

redefine the web application architecture methodology of the company. This

meant eliminating the client/browser intensive DHTML/RDS approach by migrating

to a true Windows DNA model with cleardistinction between all application

layers. The application architecture that was endorsed by me and implemented

by the team had the following characteristics:

Special emphasis was given to integrate XML and related technologies

(XSLT, XPath, Schemas, etc.) into all application tiers. XML, therefore,

became the only communication mechanism spoken by all application tiers.

Gained browser independence through the use of XSLT, XML with ASP on

the presentation layer.

Eliminated Visual J++ components by migrating to Visual Basic as the

chief component language.

Migrated to Windows 2000 and related technologies including COM+.

Some key components written in response to the DNA approach were the

user object for handling authentication and user security, database access

object and document generation object for creating office documents on the fly.

Positioned the architecture for an easy transition to the

Microsoft .NET initiative.

Chosen to be among a 3-person team assigned the task of developing a

plan to integrate the old Enterprise (ES) system to the new Windows DNA model

by slowly migrating and upgrading functionality as required.

I became the only developer assigned to migrate the companys website

(www.caliber-one.com) to the new architecture based on ASP, XML and XSLT with

new graphics and content.

Wrote the Decision Tree COM+ business object responsible for

determining if an application for EPLI insurance can be quoted through the on-

line system or does it have to be referred to an underwriter.

Took the lead in developing the presentation layer of their initial E-

Commerce initiative, Employer Practices Liability Insurance (EPLI), using ASP,

XML and XSLT in a frame metaphor making it very fast and easy to maintain.

This approach has been adopted for all future presentation layer development at

Caliber One.

Modified, upgraded and developed various modules of their Enterprise

System (ES), which automates the entire policy life cycle including

submissions, underwriting, quotations, policy issuance, endorsements, etc. The

ES is primarily a client/browser (IE) driven system utilizing ASP, HTML, DHTML,

RDS, ADO, VBScript, COM, VJ++ business objects and a SQL Server backend.

May 2000

- July 2000Senior Web DeveloperTradescape Corporation, New

York City, NY

Tradescape Corporation is one of the largest direct access e-brokers in the

United States; processing more than 100,000 trades a day and over $27 billion

of equity transactions per month. Their monthly trading volume is comparable

to America's largest online brokerage firms. Tradescape provides end-to-end

electronic trading solutions for retail, professional and institutional traders

alike through its family of wholly owned subsidiaries: Tradescape.com

Securitiesa, LLC

(Tradescape Online), Momentum Securitiesa, LLC, MarketXTa,

Inc. and Tradescape Technologiesa, LLC

My responsibilities at Tradescape consisted of mentoring junior developers,

auditing and enhancing code, formulating coding conventions, organizing

development protocols and schedules and coding ASP applications. In my short

time at Tradescape, I was able to accomplish the following:

Automated the mass e-mail system to send HTML based e-mails to the

entire user base.

Enhanced the Pro User on-line reports by modularizing the code and

implementing new features.

Automated the process of displaying the top10 stocks on the

tradescape.com homepage.

Created the database, stored procedures and ASP application to track

marketing promotions (Dell, Yahoo, etc.).

Implemented the design strategy for HTML and Style Sheets.

Initiated the process of setting up a staging server for the web

development and Quality Assurance teams.

Deployed Microsoft Visual SourseSafe to instill a version control

methodology into the web development team.

Helped launch the beta phase of the new Tradescape institutional

website.

Additionally, I initiated the development of the Tradescape institutional

websites on-line reporting features, the re-organization of the Tradescape on-

line application process and the further development of the marketing database

through the analysis of Microsoft Internet Information Server log files and

Microsoft Site Server membership directory.

November 1999

- April 2000Web Project Manager/Senior Web

Developer

Minnah, Inc

., Fairless Hills, PA

Minnah, Inc. was formed 3 years ago with the goal of providing Information

Technology Turn Key solutions to their clients. The primary focus of the

company is in the Consulting, Networking, IT Training and New Media fields.

My main responsibility at Minnah was managing the Web Development activities of

the company. This entailed monitoring of the web project leaders activities

by establishing goals, monitoring performance, setting direction and advising

on technology matters. In addition to this, I actively participate in coding

on the various layers of the application. I was also instrumental in the

companys product development activities. Under my leadership, Minnah Inc.,

designed, developed and successfully implemented the websites of Event

Horizons, IQW, Appna Libas and of course the revision of their own website.

The most prominent project I was involved with at Minnah was the development of

a full-fledged module for the Upjohn and Pharmacia Corporate Intranet. They

were looking to launch a worldwide directory of doctors specialized in the care

of over-active bladders. In so doing, their aim was to collect the doctors

information and develop an integrated searchable database that would assist

them in previewing drugs, setting up speaking engagements, etc. Lastly, this

system had to be an independent application tied to their Intranet with its

own security considerations taking into account Administrators, Power Users and

Normal Users.

I also taught Web Development classes at Minnah focusing on all phases of HTML,

CSS, JavaScript, DHTML, VBScript and ASP. Aside from training outsiders, I

personally mentored all of the developers at Minnah.

October 1998

- November 1999Webmaster

Adesta Transportation

(New

Name), Mount Laurel, NJ

Adesta

(formerly known as MFS Transportation Systems, Inc.) is a leader in the

intelligent transportation systems industry with projects throughout the

world. In addition, they are working on the largest electronic toll collection

project in the history of the industry in the Tri-State Area. They have

installed the E-ZPassa electronic toll collection system on the New Jersey

Turnpike, Garden State Parkway, Atlantic City Expressway and other areas.

I was responsible for all web development at MFS. However, my main objective

was the development of the companys Intranet from the ground up. In this

respect, I initiated the following actions:

Performed a company wide analysis in order to study the structure,

functions and culture while at the same time developing an understanding of the

intelligent transportation systems industry.

Formulated a development plan for the Intranet and prepared a detailed

design document outlining the various sections of the Intranet and their

purpose.

Defined the technology to be used for the Intranet culminating with the

selection of Microsoft Internet Explorer 4 as the default browser.

With the help of NT Administrators and Network Technicians, installed

and configured all Web Servers.

Recommended, interviewed and hired a back-end and database

developer/administrator plus a junior level web developer to complement the web

team. Was responsible for managing the Web Team.

Evaluated and selected Microsoft SQL Server to handle the database

requirements of the Intranet.

Started developing the Intranet focusing on Human Resources, Company

Directory, Personal Profile Center, Service Activity Reports, Company Bulletin

Board and other areas.

Established a Knowledge Base consisting of the companys best

practices, programming standards, etc.

Conceptualized and developed the following Intranet based systems:

Daily receipts and shipments for the Materials Management Department.

Personal Profile Center to organize employee data for the Human

Resources department.

Service Activity Reports for the companys external Help Desk

Bulletin Board system to organize inter-company communication.

Networks and Database group request cycle intelligent form and much

more.

September 1997

- August 1998Web DeveloperRohm and Haas Company, Bristol, PA

Rohm and Haas Company is one the largest chemical companies in the world

headquartered in Philadelphia, PA. My initial responsibility after starting to

work for Rohm and Haas was to modify and complete the Intranet website for the

company's Safety Division. This involved an overhaul re-organization of the

existing content of the site as well as developing new sections for the

Knowledge Warehouse, Corporate Safety Bulletins and the Safety Journey among

others. In addition, I was responsible for the complete Data conversion of the

Safety Division to the website.

I was promoted to work in the Intranet Design Team supporting the company's

Engineering Division's various Intranet websites. This involved support and

training of various personnel to enable them to develop their own web content.

I maintained, re-organized and developed new content for the various Intranet

sites. Kept track of statistics and performance issues within the Intranet in

order to better communicate and offer suggestions for improving the local

Intranet sites managed by content developers throughout the Engineering

Division. Developed and designed web graphics on demand. Assisting in the

migration from the current corporate web browser (Netscape 3.0) to MS IE 4. I

was part of the team responsible for converting the company's Engineering

Standards to Web format.

May 1995

- May 1997Account Administrator, Professional

Liability Unit

Aon Corporation, Inc

., Boston, MA

Aon Risk Services is the second largest insurance brokerage firm in the world.

Responsible for selling accountants and attorneys Professional Liability

Insurance through the telephone, social contacts and personal firm visits.

Responsibilities also included managing the current accountants renewal book of

business (valued at 1.2 million), reviewing applications, rating attorneys

submissions, negotiating rates and coverages with different carriers and agents.

Developed the most extensive prospect database for accountants in New

England.

Responsible for procuring the largest independent accounting firm in

New England.

Maintained the highest closing ratio of any AICPA Plan agent in the

country for 1996.

Represented the AICPA Plan at CPA trade shows, resulting in new

business development.

Formulated coverage comparisons of various insurers in the marketplace

that are used by agents nationwide.

Incorporated the manual rating system for the Attorney Plan into Excel

format resulting in tremendous improvement in the productivity of the entire

sales team.

Arranged various Loss Prevention Seminars for accountants while

maintaining a 90% retention rate on renewals.

Generated over $800,000 premium volume for the 1996 calendar year.

May 1991

- May 1995Territorial Manager, AICPA Plan,

Trevose, PA

Responsible for managing more than twelve hundred direct and agent produced

accounts in California, Oregon and Washington. Underwrote all submissions,

handled client questions and complaints, procured business through the

telephone, approved endorsements, policies and negotiated rates and coverages

with the carrier and appointed agents.

Maintained a better than 90% retention rate.

Regularly handled difficult and problem accounts nationally, regardless

of territory.

Responsible for all accounts over one million dollars in gross billings.

Developed system of competition monitoring leading to higher closing

ratios.

Instrumental in developing and training during system conversion to CNA.

Refined the manual quotation system used for large and complicated

risks.

Organized a Loss Prevention Seminar in Wenatchee, WA to retain large

renewal account.

Participated in negotiations to acquire underwriting authority from the

carrier.

Chosen to handle the conversion of the APTA plan to the administration

department.

Conducted massive purge project of all inactive APTA files and

reconstructed all active LA Bar files.

February 1989

- February 1991Product SpecialistProdigy Interactive Service, Langhorne,

Involved in sales and setup of the Prodigy Interactive Service to its

customers. Developed marketing plans to train and monitor staff, which helped

boost company sales. I was responsible for installation and maintenance of all

computer hardware and software. Trouble shooting of all on-sight computer