Customer Service Administrative Assistant

Karen Palmer-Bolin

Email: ********@**-*******.***

Address:

City: Vista

State: CA

Zip: 92081

Country: USA

Phone: 817-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service

Educational Background:

High School Dipolma from Crook County High School, Prineville OR 1/2001 to 6/1973 (General)

High School Dipolma from Real Estate School, Prineville OR 1/2001 to 12/2012

High School Dipolma from Medical Administrative Assistant, Prineville OR 1/2001 to 12/2012

Job History / Details:

Summary

Objective: To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service

Highlights

Microsoft Office proficiency

Excel spreadsheets

Advanced MS Office Suite

AR/AP

Medical terminology

Meeting planning

Billing and coding

Patient charting

Human Resources Management (HRM)

Results-oriented

Self-directed

Professional and mature

Strong problem solver

Resourceful

Strong interpersonal skills

Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Successfully planned and executed corporate meetings, lunches and special events for groups of [300] corporate businesses.

Legendary Service for Excellent Customer Service Award, Wells Fargo 2004

Outstanding Customer Service Award, Wells Fargo 2005

Leading Organizational Excellence in Avoiding Mistakes in Leadership 2010

Volunteer with Special Olympics 2003-2005

Volunteer with SOS (Support Our Soldiers) 2011 - Present.

Experience

March 2011 to October 2012

Twice Blessed Consignment Boutique,339 NW Renfro St. Burleson, Tx

Marketing and Sales/Customer Service

Responsible for Sales and Marketing

Managed Boutique while owners were at Market / vacations

High levels of professionalism with the capacity to keep sensitive information confidential.

Excellent Communicator with the ability to motivate employees to achieve results.

Balanced cash drawer twice a day, handled credit card transactions.

Demonstrated success developing and executing strategies to improve profitability through advertising and special events.

Contact: Marty Mullendore & Kay Pace (Owners) 817-***-****

February 2011 to October 2012

Fancy's, 220 E Renfro St. Burleson, TX

Marketing and Sales/Customer Service

Developed and set up Marketing strategies to increase sales.

Account development and Retention.

Promotions and Merchandising.

Dedicated to exceptional Customer Service; brining positive rapport and nurture relationships by offering service beyond expectations.

Contact: Elvira & Robin Adams 817-***-****

May 2009 to November 2011

Pack Lab Inc. Contact 1010 Rancheros Dr. San Marcos, CA

Business Development Manager/Administrative Assistant

Developed and maintained strong relationships with key contacts in existing accounts.

Carry out client presentations expressing the value plan of our products, solutions and offering.

Provide quotes on projects and manage account transitions

Broadened client base by 30 percentage

Successfully added 11 new producing companies in my first 8 months.

Kept a close eye on marketing trends to identify new marketing tools that present new business opportunities, this involves continual business prospecting and bidding, and maintaining high volume pipeline management.

Contact: Mr. David Greenlee 760-***-****

August 2007 to August 2010

APPLE ONE STAFFING,1356 W. Valley Pky, Escondido, CA

Account Executive

Managed cold calling and carried out competitive research.

Selected high-level candidates and conducted review of potential candidate.

Handled influencing the business partners.

Formulated and managed orders.

Analyzed and managed interviews of candidates.

Coordinated with customer to gather job descriptions.

Managed client service satisfaction.

Contact: Cynthia Ruize

August 2002 to July 2006

Wells Fargo Home Equity/ Home Mortgage Carlsbad & Dallas, CA & TX

Account Executive/Client Relations

Establishment of new broker accounts to build a growing pipeline of closed loans.

Responsibilities included loan origination, loan placement, new originator training and office management.

Introduce brokers to our programs and guidelines, complete the necessary documentation to set them up as an approved broker.

Problem Solving/Customer Service & Client Relations, accurate and effective record keeping/filing.

Excellent interpersonal, verbal and organization skills.

Contact: Mallory Bassham, Dallas TX.

Education

Crook County High School Prineville, Or.

High School Diploma General

2000 Real Estate School San Diego, CA

Real Estate

Medical Administrative Assistant Escondido, CA

Medical Terminology, coding, Billing, office procedure

Contact this candidate