Manager Management

Daniel Slabaugh

Email: *********@********.***

Address: ***** *********** ****

City: Chesterfield

State: MO

Zip: 63017

Country: USA

Phone: 314-***-****

Skill Level: Management

Salary Range: $90,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Daniel G. Slabaugh

14791 Appalachian Trail aa Chesterfield, Missouri 63017

Cell 314-***-**** aa Home 636-***-**** aa *********@********.***

BUSINESS DEVELOPMENT ~ OPERATIONS/FINANCE ~ STRATEGIC LEADERSHIP

Successful in both driving and guiding corporate growth and viability during periods of opportunity, transition, and turnaround. Over twenty years in progressive management roles, plus several years in Big 5 accounting/consulting, characterized by the ability to develop and implement successful short-term actions, as well as marshal resources to achieve strategic objectives. Background encompasses large, mid-sized and small companies, and broad industry exposure. Able to assure the performance and interplay of all business and operations functions. Depth of experience includes the following:

aa Client Relations/Growth aa Cross-functional Alliances aa Fortune 100 Presentations

aa Team Building/Turnaround aa Business Development aa Operations Management

aa Big 5 Consulting aa Strategic Planning aa Financial Management/Analysis

PROFESSIONAL EXPERIENCE

Express Scripts, Inc. aaa St. Louis, Missouri 1999 to 2012

Director of Operations $100+ billion provider of pharmacy benefits

aa Drove operations of largest health plan client from implementation to steady state aaa 2.1 million lives and 26 million annual claims

aa Led team both onsite and virtually to reconcile massive pockets of client Medicare and commercial errors to correct state, identifying member impact and outlining best practices.

Director, Client Applications & Training

aa Managed turnaround for Client Applications & Training team, resulting in over 32,000 client and internal eLearning courses taken in 2010.

aa Implemented new Client Application Demo team, presenting 110 demos in 2010. Earned 60% win rate at finalist meetings in which demos were presented.

aa Trained all related parties in companyaaas 2009 acquisition of large PBM business division. Utilization of eLessons exceeded 196,000 and achieved compliance stands at 95%.

aa Created successful upsell processes for account teams which produced immediate results. Processes will be used by company in 2011 for expanded revenue targets.

Director, Medicare Product Team

aa Led Retiree Drug Subsidy program for company, saving clients $372 million in 2007. Managed largest, national account clients on a day-to-day basis. Worked closely with clients and account teams.

Senior Product Manager, Web Products

aa Initiated and managed Web programs that increased customer satisfaction 18% from 2004 to 2005 and increased Web site availability to 99.2% in 2005.

aa Managed 4 million client lives in companyaaas open enrollment benefit modeling product. Worked with clients and implementation/account teams to grow lives 30% in 2005.

aa Created and managed 24-hour technical support team to provide ESI members, clients, brokers, physicians and internal staff assistance on its Web sites.

aa Led the original development of ESIaaas Operational Performance Review (OPR). The OPR provides a single source for call center, mail site, and Web metrics needed to better manage ESI client performance.

Daniel G. Slabaugh aaa Page 2

Senior Manager, Special Projects aaa YourPharmacy.com

aa Researched and created new contact lens product lines on companyaaas Web site, becoming the industryaaas first Internet pharmacy to develop these products. Estimated first year revenue was $4.5 million.

QUALITY MEDICAL PUBLISHING - St. Louis, Missouri 1998 to 1999

Chief Operating Officer/CFO International medical publisher with offices in Missouri and Germany

aa Increased products developed by 75%, sales by 47%, and net income by 15% over the previous year.

aa Re-engineered production processes that reduced related operating costs by 25% below budget and expedited product releases by one to two months. Reduced product fulfillment costs by 33%.

LASERSIGHT, INCORPORATED - St. Louis, Missouri 1996 to 1997

Director, Special Projects $35 million publicly-traded technology and healthcare company

aa Developed complete managed care program including nationwide panel of independent providers in only six months with projected 1997 revenues of $828,000.

HALL EYE INSTITUTE, INC. - Phoenix, Arizona 1994 to 1995

Chief Operating Officer Multi-site health services organization

aa Led steering committee with the President and Marketing Director to develop and implement marketing campaign that tripled monthly revenues.

aa Achieved $2.4 million reduction in annual operating expenses in four months.

aa Generated $200,000 yearly cost savings by bringing grossly underutilized computer system up to speed all operating areas and improved cash flow by completely revamping/restaffing billing function.

aa Managed staff of 100.

FIRST AMERICAN HEALTH CONCEPTS, INC. - Phoenix, Arizona 1988 to 1994

Senior Vice President of Operations/CFO Publicly-held, managed care organization

aa Performed key role in producing ten-fold growth in company's account base; generated 50% increase in annual revenues; achieved a $1.5 million positive profit swing.

aa Negotiated numerous contracts, establishing joint ventures during period of 500% growth in strategic business.

aa Maintained direct account management responsibility for several of the company's most important clients, including largest client representing over 10% of total revenues.

aa IAanaged staff of 65.

Prior multi-disciplinary experience with KPMG Peat Marwick in Peoria, Illinois and Phoenix Arizona

EDUCATION

Bachelor of Science in Accounting - Arizona State University - Tempe, Arizona

MBA aaa University of Missouri aaa St. Louis, Missouri aaa 2011 to present

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