Telemarketing

Rocio's InformationLocation: Arlington, TXTitle: TelemarketingExperience: 3-6 yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: StudentWork Status: U.S. CitizenMember Since: 2009-12-17 Helpful Links

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********@*****.***

Skills and Abilities

Communications -- Good written and verbal presentation skills. Use proper grammar and have a good speaking voice.

Interpersonal Skills -- Ablility to get along well with co-workers and accept supervision.

Flexible -- Willing to try new things and am interested in improving efficiency on assigned tasks.

Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.

Software Knowledge --

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Microsoft Outlook

Typing

WPM-- 70

Education

Tarrant County Community College, 2009 - Current

Lamar High School, 2001-2005.

Extra Curricular: Member of the schools' swim team.

Work History

CSC: Fort Worth, TX

04/2008-03/2009

Customer Service Rep/Email Support - answer emails and inbound calls, using scripts, about TWIC*, Transportation Worker Identification Credential.

Novo 1: Fort Worth, TX

02/2007-06/2007

Customer Service Rep - answered inbound calls, using scripts, about auto loans.

Target: Mansfield, TX

11/2006-02/2007

Planogrammer - placed merchandise on retail shelves or displays in order to increase customer purchases.

Old Navy: TX

08/2006-11/2006

Customer Service, assisted customers in choosing clothes, accessories and check out.

Blockbuster: TX

08/2004-05/2005

Customer Service-Cashier, assisted customers in movie choices and check out.

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