Customer Service High School

Confidential User

Email: ********@***********.***

Address:

City: Milwaukee

State: WI

Zip: 53220

Country: USA

Phone: 262-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-performing, results-oriented team player with extensive experience working with a diverse client base and delivering results.

Educational Background:

High School Dipolma from WCTC, Pewaukee WI 1/2001 to 1/1999 (Emergency Medical Technician/ Nursing)

High School Dipolma from Brookfield East High School, Pewaukee WI 1/2001 to 12/2012

Job History / Details:

Career Overview

High-performing, results-oriented team player with extensive experience working with a diverse client base and delivering results.

Skill Highlights

Administrative support

Schedule management

Project planning

Creative problem solver

Patient care advocacy

Medical terminology

Customer Service

Excellent communication skills

Professional Experience

August 1990 to October 2011

Papa Georgio's / Meadow Inn Brookfield, Wi

Manager/ Bartender/Food Service

Developed and maintained exceptional customer service standards. Optimized profits by controlling food, beverage and labor costs on a daily basis.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

December 1999 to February 2005

West Allis Memorial Hospital West Allis, Wi

Emergency Room Technician

Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.Set up for diagnostic and technical treatment procedures. Transported patients to other areas of the hospital in wheelchairs and gurneys.Collected patient specimens and data, including vital signs, input/output and other delegated measurements.Completed and submitted clinical documentation in accordance with hospital guidelines.Performed clerical duties, such as word processing, data entry, answering phones and filing.

December 1999 to May 2004

Paratech Ambulance Service Milwaukee, Wi

Emergency Medical Technician

Provided life support services during medical emergencies on scene and en route to the hospital.Initiated plans of care based on patient assessments. Executed point of care testing. Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures.Interacted with patients, families, hospital staff and the general public.

Education

1999 WCTC Pewaukee, Wi

Emergency Medical Technician

EMT Certificate

1983 Brookfield East High School Brookfield, Wi

High School Diploma General Education

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