Customer Service Manager

Pat Norris

Email: ********@********-*****.***

Address:

City: Burbank

State: OH

Zip: 44214

Country: USA

Phone: 330-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am an honest, dependable, dedicated professional who has effectively worked approximately 70 hours a week for over 20 years. I am a responsible, motivated person who can multi-task in an environment where team work is mandatory. I am most effective where relationship building is essential, as in customer service where the customer expects fast, efficient service. I have been dedicated, hardworking to whatever job I have been employed.

Educational Background:

High School Dipolma from Rittman High & WCJVS, Rittman OH 1/2001 to 6/1971 (Business)

Job History / Details:

Professional Summary

I am an honest, dependable, dedicated professional who has effectively worked approximately 70 hours a week for over 20 years. I am a responsible, motivated person who can multi-task in an environment where team work is mandatory. I am most effective where relationship building is essential, as in customer service where the customer expects fast, efficient service. I have been dedicated, hardworking to whatever job I have been employed.

Areas of Expertise

Real Estate

Retail--Shift Supervisor

Provided exemplary office support for company manager and realtors through processing Listings/Sales packets, form processing for several MLS services and newspapers.

Expertise in Microsoft Word, Excel, Publisher and Microsoft Office.

Provided assistance for entire staff through maintenance of ordering, organization of forms, maintaining all office equipment, and fast, efficient handling of phone inquiries.

Deliver friendly, fast and consistent customer service.

Manage cashiers, cash drawers, deposits. Help maintain planograms, unload trucks, efficient, clean shelves.

Work Experience

November 2005 to November 2012

Rite Aid Medina, OH

Shift Supervisor

Carried out daily duties left by manager. Supervised on my shift one cashier and also assisted pharmacy with customers when needed. Maintained stocked shelves, unloaded bi-weekly truck, assisted customers to find product or answer questions or check them out if needed. Closed cash registers, made deposits, ordered product, set sales weekly.

September 1986 to January 2009

Realty One Wooster & Medina, OH

Business / Closing Coordinator

Maintained organization of all forms that have to be used in the real estate field. Streamlined advertising to newspapers and magazines. Most important, provided exemplary support to all agents.

Education

1971 Rittman High & WCJVS Rittman, OH

High School Diploma Business

The Wayne Co. Joint Vocational School (WCJVS) I attended this school my senior year in which the program was to attend school in the A.M. and work in the P.M. in the field that you selected.

Contact this candidate