Manager High School

Gisel Hernandez

Email: ********@***************.***

Address:

City: Dumfries

State: VA

Zip: 22026

Country: USA

Phone: 571-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Fast food level manager with 17 years of managerial experience. Strong strategic-planning and people-management skills. Accomplished Manager with extensive experience in operations. Proven ability to cut costs and decrease staff turnover.

Educational Background:

High School Dipolma from Mcdonalds training department, Fairfax VA 1/2001 to 2/1993 (managments training)

High School Dipolma from Mcdonalds University of Hamburgerology, Fairfax VA 1/2001 to 12/2012

High School Dipolma from Dale carnegie, Fairfax VA 1/2001 to 12/2012

High School Dipolma from woodson hs, Fairfax VA 1/2001 to 12/2012

Job History / Details:

Executive Summary

Fast food level manager with 17 years of managerial experience. Strong strategic-planning and people-management skills.

Accomplished Manager with extensive experience in operations. Proven ability to cut costs and decrease staff turnover.

Core Qualifications

Staff training/development

Consistently meet goals

ability to perform P&l projection and budget.

Cross-functional team management

staff retention program, service quality improvement.

p&l management, performance analysis, performance evaluations.

magnificent experience controlling food cost and loss

employee scheduling,

Professional Experience

September 2009 to October 2011

Mcdonald owner operator, national airport Ronald Reagan arlington, va

store manager

hiring, Trained, coached and mentored staff to ensure smooth adoption of the transition in the restaurant.

Created financial plan covering from October 2009 through december2009 and projecting 25 percentage increase in sales.

develop 3 managers in 3 months. Initiated program that standardized employee training and led to increase in customer satisfaction by 90 percentage .

October 1997 to December 2006

Mcdonalds corporation fairfax, va

first assistant manager in line to store manager

was in charge of the store by my self, ran operational duties with out any supervision, Hired and trained 45 employees, Increased profits by 60 percentage in one year through restructure of business in the restaurant.

Education

2000 Mcdonalds training department fairfax, va

training

Coursework in leadership, teambuilding and culture-shaping.

1999 Mcdonalds University of Hamburgerology Illinois, Chicago

Management classes

All the courses for management .Professional Training.

1998 Dale carnegie tysons corner, va

How to win friends & influence people.

1993 woodson hs fairfax, va

GED

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