Engineer Quality Assurance

Title:Jayesh M Jhaveri

*********@*****.***

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Name: Jayesh Jhaveri

Address:

City: Centreville

State: VA

Zip/Postal Code: 20120

Country:

E-mail: *********@*****.***

Primary Phone: 703-***-****

Background

Most Recent Job Title: Senior Software QA Engineer/Test Engineer

Most Recent Employer: AOL

Career Level: Senior (Non-Manager)

Availability or Timeframe: Immediately

Authorized to work in the US: Yes

Security Clearance:

Do you have transportation: Yes

Over 18: Yes

Education: Masters

Languages Spoken: English

Job Preferences

Desired Salary: Open

Willing to Relocate:

Desired Job Titles:

Desired Job Types: Contract, Employee

Work Status: Full Time

Desired Shifts:

Desired Travel: 10%

Category: Information Technology or Systems

Company Size:

Company Type:

Industry:

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Copyright c 1997- Lee Hecht Harrison, Inc.

Jayesh M. Jhaveri

13214 Maple Mountain Drive, Centreville, VA 20120 *********@*****.*** US Citizen (703)

217-5910

SUMMARY

Accomplished software industry professional with 10+ years of experience in large scale

web-based environments, web publishing systems and client/server environments. Advanced

skills in complete software development lifecycle, traditional (waterfall) and Agile Scrum

development methodologies, systems analysis, design, software test engineering/QA, test

lead, application administration and database administration.

Application environment admin Test Lead, QA Engineering UNIX, Linux, shell, Perl Database

administration Test Automation SQL, PL/SQL, Java, C/C++ Agile Scrum, SDLC experience

Performance Tests Oracle, Sybase, MySQL Systems and Business Analysis Configuration

Management Apache/Tomcat, WebLogic

PROFESSIONAL EXPERIENCE

America Online, Dulles, VA (20032010)

Sr. Software Quality Assurance Engineer

Test Engineer for front-end as well as back-end applications that power different

sections of AOL s web properties and content management system.

Environment Setup, Installation and Maintenance:

Created QA and pre-production environments, requested/installed hardware, web servers,

Open Source or COTS packages, replicated databases, network components such as Virtual IPs

and DNS.

Installed and verified application code tar, jar, war files, and database objects.

Performed troubleshooting to get to the root cause of environment and application issues.

Created and maintained detailed system diagrams and documentation.

Tasks performed as Test Lead:

Planned and delegated tasks to US and overseas teams by optimizing resource allocation

with respect to time zones. Provided functional, technical and process related guidance.

Collaborated with other team leads on large scale integration testing efforts.

Enforced standards and best practices for deliverables. Contributed in improving

processes.

Transitioned and acquired projects to/from overseas development center.

QA Process, Technical details of System Test:

Analyzed product requirements, wrote functional requirements based on product, design and

technical requirement documents.

Created Test Strategy Documents (TSD), complete test plans, and detailed test cases.

Ensured maximum test coverage by reviewing test plans with developers, architects and

product.

Developed test programs/tools using UNIX shell scripts, sed, awk, Perl, Java and SQL for

test automation, data validation and code installation. Wrote Java programs for verifying

data from tables, XML files, flat files, and HTTP requests, against the data ingested into

databases or Solr indexes by ETL processes.

Created scripts for checking CPU utilization, web server health and continuous automated

data check.

Performed load testing of web/application servers using JMeter, Mercury Performance

Center and other in-house scripts. Wrote scripts to check for memory leaks in load/stress

tests.

Performed testing of web pages using Selenium, WinRunner and Quick Test Pro (QTP).

Performed functional, regression, black/white box, OS Browser matrix, API and smoke

testing. Tested page reporting, data privacy, caching, Akamai (CDN), load balancer and

failover server mechanisms.

Evaluated performance, capacity and scalability requirements of application architecture

with Development and Operations teams based on various test results. Ensured software

readiness based on functionality, performance tests and other exit criteria.

Participated in determination of application launch plans. Supported

installs/deployments.

Nextel, Herndon, VA (December 2002March 2003)

Lead QA Engineer, Data migration

Testing and certification of Oracle data migration for system that tracked Nextel s

telecom assets.

Translated data migration requirements into functional requirements based on data

mapping.

Developed test plans and SQL test procedures in Oracle to validate the migrated data

based on old schema and new migration requirements.

Executed tests against different data sources and validated the migrated data using

PL/SQL scripts.

Nexus Innovative Solutions, Fairfax, VA (June 2002Oct 2002)

Oracle Developer/Consultant

Report generation in Oracle DB for Allegiance Telecom.

Wrote PL/SQL procedures for report data creation, based on client requirements.

Loaded weekly/monthly data dumps and exported the report data for market expense,

customer voice/data plans, summary reports, reconciliation etc. Managed DB environment.

Verisign, Inc

., Sterling, VA (February 2002June 2002)

Software Quality Assurance Engineer

Testing of applications in Global Registry Services Core Group, handling domain and name

server registration processes for both registrars and in-house customer service

representatives.

Created test plans and test cases based on requirements; wrote web tool automation

scripts using WinRunner to test the web front-end; Tested Oracle report generation

scripts.

Wrote UNIX shell scripts to setup test data and generate XML test scripts; Run scripts

against the database for data verification.

Wrote and executed UNIX server side drivers for testing of server processes and C program

API for Registry Registrar Protocol (RRP).

IBM Global Services, On-Site at AT&T, Herndon, VA (November 1997November 2001)

UNIX Application Administrator, Oracle Database Administrator

Application Administration for UNIX Environment Support Team that built and managed inter-

system test regions for end-to-end testing of Telecom business applications in Integrated

System Test (IST) division. Oracle database administration for applications in IST and

Tools/Automation Team.

Interacted with architects for formulating and executing new application intake processes

as per SLAs.

Created and managed inter-system test environments for multi-tiered applications on SUN

and HP. Installed and configured applications, web servers, middleware (Tuxedo, BEA MQ

etc.), and Oracle software.

Established and maintained connectivity with other interfacing applications using

middleware, TCP/IP, Message Queues. Wrote UNIX cron and shell scripts to monitor these

environment components.

Performed troubleshooting and problem isolation for environment and user related issues.

Developed scripts for automated test execution and batch processing.

( Created, managed and troubleshot multiple test Oracle DB instances.

( Loaded release-specific data; rolled out changes in the beginning of each release;

Wrote PL/SQL stored procedures and triggers for data scrubbing.

( Configured clients for application and user database connectivity.

( Devised and implemented backup strategy for all Oracle based applications; performed

logical and physical backups; wrote scripts for automating daily logical backups.

Performed other routine DBA tasks like object management; user management, space

monitoring, tuning, data-load using SQL*Loader etc.

TRW, Fairfax, VA (July 1996 - September 1997)

Software Engineer

For National Automated Fingerprint Identification System (NAFIS), a project for British

police department, comprising of large database with associated demographic information

and an intelligent engine for fingerprint pattern matching.

Developed back-end database routines and data storage/retrieval/manipulation using

Informix ESQL/C as needed by different team members; provided code design documentation.

Designed user interfaces using C, X-Windows, based on Interface design documents.

Developed and executed unit-test procedures, integration test plans and data validation

scripts for various modules based on functional and data flow specifications.

Performed integration of various application threads.

Information Technology Solutions, Inc, Petersburg, VA (August 1992 - July 1996)

Programmer Analyst/Software Engineer

Software Engineer for Automated Air Load Planning System (AALPS a DOD Project), a state-

of-the-art, rule based expert system to plan and automate loading of cargo/passenger

airplanes for the US Army. The software was certified, field-deployed and enhanced for

integration with a larger system maintaining national transportation database for DOD.

Performed requirement analysis and system design based on established cargo rules,

aircraft equipment constraints and user defined parameters. Heavily interacted with field

experts and functional analysts.

Developed software using C, C++, X-Windows, Motif and Embedded SQL on Informix database

on UNIX platform. (Complete software development lifecycle - SDLC). Performed Informix

database administration and UNIX system administration.

Performed system testing, User Acceptance Test (UAT) support, certification, software

distribution and installation on US Army hardware, and field-deployment.

Conducted hardware and software acquisition, system enhancements and on-going end user

support.

EDUCATION:

Master of Science

in Computer Science, University of South Carolina.

Bachelor of Engineering

in Electronics, Bombay University, India.

CONTINUED EDUCATION:

Agile Development and Scrum Master Certification, Rally Software

Mercury Performance Center Load Testing, Mercury Education Services

Programming Perl/CGI, Element K

AOL Host Complex Infrastructure, AOL Content Management and Publishing, AOL

ORACLE 8i: Database Administration, Backup and Recovery, Oracle Education

ORACLE: PL/SQL using procedure builder, Oracle Education

INFORMIX OnLine 5.0 Database Administration, INFORMIX/ESQL-C, Informix

UNIX System Administration, SCO

Jayesh M. Jhaveri

13214 Maple Mountain Drive, Centreville, VA 20120 *********@*****.*** US Citizen 703) 217-

5910

TECHNICAL ADDENDUM

Programming C/C++, Java, Oracle PL/SQL, UNIX K-Shell and Bash scripts, Perl

Web and Java XML, HTML, JavaScript, JSP, AJAX, JSON, RSS, SOAP, XSD, XSLT, CSS, J2EE,

JDBC

Frameworks Spring, Hibernate, Mule ESB, Solr, Lucene

App/Web Server Tomcat, WebLogic 8.x/6.x, Netscape Enterprise Server

Platforms/Operating Systems Linux, Solaris 8, HP-UX 10.x, Ultrix, Windows 2000/XP, SCO-

UNIX, SUN Sparc Ultra-Enterprise E6500, E5500, SunOS 5.6, IBM AIX 4.3.3, HP 9000

Enterprise servers, SUN E6500/E5500, UNIX (Solaris, HP-UX), Mac

Databases Oracle 9i/8.x, MySQL (Atomics), Sybase, Informix, SQL Server

DB Tools Embarcadero DB Artisan, MySQL Query Browser, Oracle Enterprise Manager, Quest

Schema Manager, svrmgrl, SQL*Plus

Project Management Tools MS Project, Rally Tool, JIRA

Configuration Management PVCS, CVS, Subversion (SVN), CMVC, Rational ClearCase

Middleware BEA Message Queue 4.x, ConnectDirect 3.x, Tuxedo 6.x, IBM MQ Series

Test Tools JMeter, Selenium, JTest, SOAP UI, HP/Mercury: Quality Center, Performance

Center, LoadRunner, WinRunner, Quick Test Pro (QTP), Test Director, TCM, Caliber

Other Eclipse, TCL, MS Visio, VB/ASP, MS Office, HTTPFox, HTTPWatch, ClearQuest, Akamai

CDN, X-Windows/Motif, UIMX, Informix Embedded SQL/C, Plexus Floware Work Flow, OOAD and

SOA.

Jayesh M. Jhaveri

*********@*****.***

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