High School Customer Service

Confidential User

Email: ********@******************.***

Address:

City: Huntington Beach

State: CA

Zip: 92648

Country: USA

Phone: 714-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dynamic food and beverage server highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

Educational Background:

High School Dipolma from Mission San Jose High School, Fremont CA 1/2001 to 6/1992 (general)

High School Dipolma from Ohlone Community College, Fremont CA 1/2001 to 12/2012

Job History / Details:

Summary

Dynamic food and beverage server highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

Highlights

High-volume dining

Upbeat, outgoing and positive

In-depth food and wine knowledge

Extensive hospitality background

Works well under pressure

Exceptional interpersonal skills

Food and beverage specialist

Trained in liquor, wine and food service

California Food Handlers card

Exceptional interpersonal skills

Point of Sale (POS) system operation

Experience

November 2012 to Current

Patina Restaurant Group Orange County, CA

banquet server

Promptly served all food courses and alcoholic beverages to guests.Skillfully anticipated and addressed guests' service needs.Delivered exceptional, friendly and fast service.Maintained a professional tone of voice and words at all times, including during peak rush hours.

March 2004 to May 2011

Silky Sullivans Fountain Valley, CA

food and beverage server

Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.Greeted guests in a pleasant and courteous manner.Welcomed and acknowledge all guests in a friendly, service-oriented manner.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.

May 2008 to September 2010

Semco Management, Dr. Michael Schlutz, M.D. Newport Beach, CA

Front Office Medical

Directed patient flow during practice hours, minimizing patient wait time.Acquired insurance authorizations for procedures and tests ordered by the attending physician.Arranged and assisted with hospital admissions.Scheduled surgeries and procedures in conjunction with Surgical Coordinator.Scheduled patient appointments.Completed registration quickly and cordially for all new patients.Scheduled radiology exams for patients.Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.

October 2001 to February 2004

The Clubhouse Santa Ana, CA

food and beverage/banquet server

Promptly served all food courses and alcoholic beverages to guests.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Managed closing duties, including restocking items and reconciliation of the cash drawer.

Education

1992 Mission San Jose High School Fremont, CA

High School Diploma general

excelled in Mathematics and Spanish

Ohlone Community College Fremont, CA

general

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