Registered Nurse Customer Service

Nancy Pearson

Email: *********@********.***

Address: *** ****** **** **

City: Woodsboro

State: MD

Zip: 21798

Country: USA

Phone: 301-***-****

Skill Level: Management

Salary Range: $65,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

NANCY PEARSON

100 Cooper Oaks Ct. Cell: 240-***-****

Woodsboro, MD 21798 Email: *********@********.***

REGISTERED NURSE

COMPASSIONATE DISCIPLINED PROACTIVE

A top performing Registered Nurse with thirteen years of valuable service in the Health industry is seeking a position of growth that will require: proven accuracy, relationship building, strong work ethics and customer service. My diligent spirit and passion for my work have allowed for my career growth and sustainability in the listed areas of expertise. I hope to utilize my background in Customer Service, Leadership and Problem Solving skills in a Nursing position with a respected organization that rewards hard work and innovation.

AREAS OF EXPERTISE

Lab Texts

X-Rays

MRI`s & Ultrasounds

Newborn Screenings

Problem Solving Healthcare Plan Development

HealthCare Plan Implementation

Patient Relationship Building

Employee Training

Supervising Employees Administrative Assistance

Health File Maintenance

Direct Patient Care

Disease & Treatment Process

Customer Service

PROFESSIONAL EXPERIENCE

PEDIATRIC CENTER OF FREDERICK, LLC FREDERICK, MD REGISTERED NURSE (PHONE TRIAGE AND PATIENT CARE) JUNE 2002 - SEPTEMBER 2012

* Provided phone triage and nursing advice to patients/families

* Served as liaison/collaborator between patients/families, physicians, specialists and hospitals

* Obtained and appropriately disbursed lab texts, x-rays, MRI`s, Ultrasounds and EKG`s to appropriate physicians/NP`s

* Managed incoming and outgoing school and daycare forms

* Responsible for assuring the completion of all newborn screening (PKUs)

* Managed patient/families prescription and refill requests

FREDERICK COUNTY HEALTH DEPARTMENT FREDERICK, MD

SCHOOL COMMUNITY HEALTH NURSE 2003 - 2005

* Assessed, planned, implemented and evaluated a health service for three Frederick County Schools

* Served as liaison/collaborator between schools, students, parents/guardians and medical providers

* Developed, wrote and implemented health care plans for individual students

* Interpreted students` health and developmental status to parents/guardians and school personnel

* Compiled and maintained a filed of current health educational materials for students, faculty and served as a consultant and resource person for the health and educational program

* Supervised, trained and assisted four health room technicians in the school health room setting

FREDERICK MEMORIAL HOSPITAL FREDERICK, MD

NURSE II, PEDIATRICS DEPARTMENT 2000 - 2002

* Administered direct patient care to Pediatric and adult Medical/Surgical patients

* Worked as a member of multidisciplinary team to meet patient needs and goals

* Acted as charge nurse on assigned shifts

* Educated patients and families in the disease and treatment process

* Sought educational opportunities to advance in the clinical role

EDUCATION &TRAINING

UNIVERSITY OF MARYLAND BALTIMORE, MD

Bachelor of Science; Nursing

LICENSURE: REGISTERED NURSE, STATE OF MARYLAND, 1998 - PRESENT, LICENSE#R139790

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