Customer Service High School

Cynthia R. Crush

Email: ********@***************.***

Address:

City: Pensacola

State: FL

Zip: 32526

Country: USA

Phone: 850-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced grocery store manager adept at cash handling, customer service, vendor and inventory management, accounts payable/receivable, payroll and staff management.

Educational Background:

High School Dipolma from Richard Bland College, Petersburg VA 1/2001 to 10/1981 (Business)

High School Dipolma from Hopewell High School, Petersburg VA 1/2001 to 12/2012

Job History / Details:

Summary

Experienced grocery store manager adept at cash handling, customer service, vendor and inventory management, accounts payable/receivable, payroll and staff management.

Highlights

Dependable

Team oriented

Excellent communication skills

Flexible

Staff training skills

Inventory management and loss prevention skills

Accomplishments

*Increased checkout accuracy from 88 percentage to 96 percentage by improving cashier

training.

*Developed and implemented new loss prevention methods which resulted

in an 18 percentage reduction in shrinkage rates.

Experience

October 1981 to May 2001

Scott's Grocery Hopewell, Va

Owner/Manager

Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Stocked and restocked inventory when shipments were received.Trained staff to deliver outstanding customer service.Completed weekly schedules according to payroll policies.Directed and supervised employees engaged in sales, inventory-taking.Determined staff promotions and demotions, and terminated employees when necessary.Addressed customer inquiries and resolved complaints.

Education

1982 Richard Bland College Petersburg, VA

Business

1980 Hopewell High School Hopewell, VA

Graduated with Honors Advanced English/History Studies Group

References

Available upon request

Contact this candidate