Customer Service Training

Donald James

Email: *********@********.***

Address: ***** ***** **** **

City: Cypress

State: TX

Zip: 77433

Country: USA

Phone: 281-***-****

Skill Level: Entry

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Donald W. James

11822 Kirby Hill Court *********@********.***

Cypress, Texas 77433 281-***-****

Summary

An accomplished professional with the license of a aaATexas All Lines Insurance Adjusteraa accustomed to managing people and dealing with highly stressful situations in various working environments. A aaAClass Baa driveraaas license with an excellent driving record, free of citations.

Skills Summary

aa Texas All Lines Insurance Adjuster

aa Xactimate 27.3

aa Customer Service Oriented

aa Management

aa Team Player

aa Problem Solver

aa Excellent Negotiater

aa Organized

aa Detail Oriented

aa Investigation skills

aa Good Oran and Written skills

aa Computer Reports Generation

aa Excellent Map Reading skills

Accomplishments

aA Deputy of the Year: 2011

aA Deputy of the Month: 2011

aA Mothers Against Drunk Driving National Recognition: 8 years

aA Master Firefighter

aA Paramedic

aA Field Training Officer

aA Former Peace Officer

aA Former Law Enforcement Instructor

aA Former Drug Recognition Expert

aA Courtroom Testimony Expert

Professional Experience

Harris County Sheriffaaas Office; Houston, Texas 2002-2012

Deputy/Field Training Officer

Trained newly assigned Deputies for the Patrol Division

Organization and upkeep of training records/manuals

Supervision of Deputies in daily activities

Overseeing Deputies report writing and filing of criminal charges

Emergency equipment driver/operator

Jersey Village Police Department; Houston, Texas 1999-2002

Patrolman/Paramedic

Crime investigation and reduction

Issuance of citations

Emergency Medical Response

Emergency equipment operator

Houston Fire Department; Houston, Texas 1989-1999

Paramedic/Preceptor/Hazardous Materials Technician

Trained newly assigned Paramedic for the EMS Division

Organization and upkeep of training records/manuals

Supervision of Paramedics daily activities

Overseeing Paramedics report writing, administering of medications, and medical treatment

Hazardous Materials response

Cy-Fair Fire Department; Cypress, Texas 1993-1999

District Chief EMS

Overseeing/Ordering/Training/Evaluation of EMS supplies

Organization and upkeep of training records/manuals

Supervision of 6 ambulances/150 personnel

Overseeing emergency responses, report writing, and administering of medications

Education

Insurance Adjuster Training Solutions Texas All Lines Insurance Adjuster license

Insurance Adjuster Training Solutions Xactimate 27.3

Brayton Fire Academy Basic Fire Certification

Houston Community College Basic Peace Officer Certification

Houston Community College Paramedic Certification

Harris County Sheriffaaas Office Law Enforcement Instructor Certification

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