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Customer Service Representative

Location:
Omaha, NE
Posted:
December 01, 2012

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Resume:

Taneisha Jones

Email: abpsnp@r.postjobfree.com

Address:

City: Omaha

State: NE

Zip: 68114

Country: USA

Phone: 402-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Administrative assistance specializing in administrative support to busy offices. Committed to delivering high quality results with little supervision.

Educational Background:

High School Dipolma from Vatterott College, Omaha NE 1/2001 to 8/2010 (Pharmacy Technician)

Job History / Details:

Summary

Administrative assistance specializing in administrative support to busy offices. Committed to delivering high quality results with little supervision.

Highlights

Microsoft Office proficiency

Excel spreadsheets

Meticulous attention to detail

Results-oriented

Self-directed

Professional and mature

Dedicated team player

Strong interpersonal skills

Understands grammar

Proofreading

Medical terminology

Mail management

Self-starter

Accounts payable

Record keeping

Experience

May 2011 to Current

American Medical Response Omaha, Ne

Customer Service Representative

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with co-tenants and building management.Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner. Cooperates with the State of Nebraska to authorize transportation for Nebraska Medicaid clients. Managed daily office operations and maintenance of equipment.

June 2010 to March 2011

Bakers Pharmacy Omaha, Ne

Pharmacy Technician

Read and understand prescriptions, Calculate medical dosage, Enter prescription data into Pharmacy database, Label prescriptions, process insurance claims, providing excellent customer service to patients, handle cash,check, and credit card transactions, answer incoming/outgoing calls with patients and Doctor offices efficiently and professionally.

September 2009 to July 2010

Sitel Corporations Omaha, Ne

Customer Service Representative/Sales professional

Taking inbound calls within the guidelines and goals established by the client and the call center manager, Assist clients with new and existing accounts, verify customer information and enter into the system, assist with billing inquiries, process payments, troubleshoot technical issues, and explaining new products and services offered.

Education

2010 Vatterott College Omaha, Ne

Associate Degree of Occupational Studies Pharmacy Technician



Contact this candidate