Customer Service Manager
Resume:
timothy Pearsall
Email: *********@********.***
Address: **** ******** **
City: Riverdale
State: MD
Zip: 20737
Country: USA
Phone: 240-***-****
Skill Level: Management
Salary Range: $45,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
To whom it may concern:
Re: Management
Please accept my application for the position of Management
Throughout my 11 years of construction management in conjunction with my 10 years of retail management experience, I have increased a solid understanding of the importance of impeccable and appropriate customer service - from a management perspective as well s the customer's point of view. Also my knowledge with budgets and strategizing along with merchandising experience has uniquely gifted me to deal with various issues effectively and simultaneously.
I possess admirable communication and management skills and am capable of attaining the best out of a team by promoting a healthy workplace environment married to efficient workplace practices. I am energetic, highly-motivated and detail-orientated with a passion for customer excellence without compromise to corporate standards.
This position remarkably matches my background, strengths and skills, and I believe that I can make a substantial contribution to your company. I look forward to this prospect as well as the opportunity to discuss my credentials for this position with you at our interview.
Sincerely
Timothy Pearsall
TIMOTHY PEARSALL
6611 POWHATAN STREET, RIVERDALE MD.20737
EMAIL: ***.********@*****.***
CELL: 240-***-****
INTEREST: I am seeking a management position with your organization for the purpose of attainting a rewarding career with a reputable company. One which would allow me to attain personal goals while achieving corporate demands; utilizing my dynamic leadership skills as well as my uncompromising customer service servitude.
CURRENT PROFESSIONAL EXPERIENCE
COMPANY: MANNA INVESTMENTS (7yrs)
POSITION: OPERATONS MANAGER
SUPERVSOR: AARON PANKEY 240-***-**** OWNER
DESCRIPTION OF DUTIES
CARE FOR THE NEEDS OF THE TENANT AND THE PROPERTIES THEY OWN BY PROVIDING CUSTOMER SERVICE WHILE BEING IN COMPLIANCE WITH MANNA INVESTMENT POLICIES AND PROCEDURES.
PERFORMING VARIOUS MAINTENANCE DUTIES FROM PLUMBING TO ELEECTRICAL, DRYWALL INSTALLLING APPLIANCES.
ACT AS LIASON BETWEEN TENANT AND OWNER TO RESOLVE ISSUES.
COMPANY: FAITH BASED COLLABORTIVE ORGANIZATION (8mo)
POSITION: PROJECT MANAGER / INVENTORY SPECIALIST
SUPERVISOR: CLAUDIA WALTER 443-***-**** CEO
DESCRIPTION OF DUTIES
ORGANIZING A MONTHYLY PANTRY FOR 160 FAMILIES
RECEIVING AND INVENTORY OF MERCHANDISE
UNLOADING TRUCKS
USING MEDIA TO PROMOTE AWARENESS
PROVIDING CUSTOMER SERVICES TO HUNDREDS FAMILIES
ORGANIZING 60 TO 80 VOLUNTEERS AND DIRECTING THEM
PAST PROFESSIONAL EXPERIENCE
COMPANY: TRICON CONSTRUCTION (5yrs)
POSITION: SUPERINTENDENT / SALESMAN
SUPERVISOR: HAROLD GILL 301-***-**** BRANCH MNG.
DESCRIPTION OF DUTIES
PROMOTING HEALTHY CUSTOMER SERVICE, SOLVING ISSUES BY PHONE OR IN THEIR RESIDENCE
OPENING AND CLOSING THE BRANCH.
SUPPORT THE BRANCH MANAGER AS NEEDED IN ALL AREAS
SCHEDULING WORK, WHILE TRAINING ASSOCIATES,
MAINTAINED COMPUTERIZED INVENTORY MONTHLY
PREPARE MARKETING STRATEGIES FOR SALES DEPT
INSTALLATION OF PRODUCTS IN CUSTOMERS HOME
GENERATE SALES THROUGH MEDIA AWARENESS
HANDLE FINANCIAL TRANSACTIONS
WRITE PROPOSALS FOR BUSINESS PROSPECTS
CONDUCT SALES MEETINGS
CREATE SALES REPORTS FOR STAFF
CONDUCT HOME SHOWS AT LOCAL SHOWPLACE ARENAS
ALWAYS OPERATE IN COMPLIANCE TO OSHA REGULATIONS
DEVELOP TEAM STRATEGIES TO INCREASE SALES
HANDLING SHIPPING AND RECEIVING
TIMOTHY PEARSALL
6611 POWHATAN STREET, RIVERDALE MD.20737
EMAIL: ***.********@*****.***
CELL: 240-***-****
PAST PROFESSIONAL EXPERIENCE
COMPANY: MASCO CONSTRUCTION (5yrs)
POSITION: OPERATIONS MANAGER
SUPERVISOR: KENNETH SIMMS 240-***-**** DEPT. SUPERVISOR.
DESCRIPTION OF DUTIES
PROMOTING HEALTHY CUSTOMER SERVICE, SOLVING ISSUES BY PHONE OR IN THEIR RESIDENCE
SUPPORT THE BRANCH MANAGER AS NEEDED IN ALL AREAS
SCHEDULING WORK, WHILE TRAINING ASSOCIATES,
INSTALLATION OF PRODUCTS IN CUSTOMERS HOME
HANDLE FINANCIAL TRANSACTIONS
WRITE PROPOSALS FOR BUSINESS PROSPECTS
CONDUCT SALES MEETINGS
CREATE SALES REPORTS FOR STAFF
CONDUCT HOME SHOWS AT LOCAL SHOWPLACE ARENAS
ALWAYS OPERATE IN COMPLIANCE TO OSHA REGULATIONS
MAINTAIN A FLEET OF VEHICLES
HANDLE ALL SHIPPING AND RECEIVING
COMPANY: SHOPPERS FOOD WAREHOUSE (18yrs)
POSITION: ASSISTANT STORE MANAGER LEVELL 3
SUPERVISOR: HUMAN RESOURCES 301-***-****
DESCRIPTION OF DUTIES
OPENING AND CLOSING STORE
OPERATING AS STORE MANAGER IN HIS/HER ABSENCE.
SUPPORT THE STORE MANAGER AS NEEDED IN ALL AREAS
MANAGED HIG VOLUME STORES UP TO 1.3 MILLION PER WEEK IN SALES
SCHEDULING WORK, WHILE TRAINING ASSOCIATES,
HELD THE POSITION AS DEPT HEAD IN SEVERAL AREAS OF THE BUILDING
PREPARE MERCHANDISING STRATEGIES FOR SALES DEPT
CARING FOR THE NEEDS OF THE CUSTOMERS WITH IMACCULATE PROFESSIONALISM AND CARE
HANDLE FINANCIAL TRANSACTIONS
CONDUCT SALES MEETINGS FOR DEPARTMENT HEADS
ALWAYS OPERATE IN COMPLIANCE TO OSHA REGULATIONS
DEVELOP TEAM STRATEGIES TO INCREASE SALES
TRAVELED FROM LOCATION TO LOCATION TO OPEN NEW STORES
HELPED CORPORATELY TO RESOLVE ARBITRARY ISSUES WITH EMPLOYEES
RESPONSIBLE PURCHASING FOR MULTIPLE DEPARTMENTS
WORKED IN MULTIPLE STORES SIMULTANEOUSLY TO AID IN GROWTH AND MERCHANDISING
ALWAYS SURPASSED GOALS AND EXPECTATIONS OF SALES AND GROSS PROFIT
COMMUNITY ACTIVITIES
MENTOR YOUTHS FROM AREA HIGH SCHOOL
LEADERSHIP ROLES IN LOCAL RELIGIOUS INSTITUTION
COORDINATE LOCAL FOOD PANTRY
ACCOMPLISHMENTS
4YR HIGH SCHOOL DIPLOMA
18 YRS MANAGEMENT EXPERIENCE
4 YRS MANAGEMENT TRAINNG CLASSES
2 YRS CUSTOMER SERVICE CLASSES
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