Manager Sales

Jose Garay

Email: *********@********.***

Address: *** ******** ***** *****

City: Jacksonville

State: FL

Zip: 32259

Country: USA

Phone: 904-***-****

Skill Level: Director

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jose A. Garay

720 Trotwood Trace Court

Jacksonville, Florida 32259

904-***-**** (Home) *********@********.*** 904-***-**** (Mobile)

~ Production & Operations Management ~

Accomplished and proven professional offering extensive experience and successful background in leadership as consultant and managing Director or Manager of Operations. Responsible for planning and implementation of process and quality improvements to restructure and turn-around of failing operations in manufacturing and facilities management in health care environments. Consistent track record of improving the bottom line by growing revenue, improving efficiency, reducing expenses and maximizing employee productivity.

Supportive Qualifications and Value Offered

*Operations Management *Quality Assurance *Regulatory Compliance

*Training and Development *Process Improvements *Budgeting / Cost Controls

*Construction / Renovations *OSHA / Safety Programs *Mulitple Project Management

*Sales / Business Development *Inventory Management *Human Resource Management

Career History

EnviroMed, Inc., Jacksonville, Florida 02/11 - Present

Owner / CEO

* Company provides fire and water restoration service to the general public. Company is focused on infection prevention, cross contamination cleaning, remediation and restoration services for health care facilities.

Cabell Huntington Hospital, Huntington, West Virginia 09/08 - 01/11

Director, Environmental Services

* Re-structured unionized Environmental Services Department operations; increased efficiency that allowed additional 72,000 square feet of cleanable space, reduced FTEs by five and saved over $200K in labor costs.

* Elevated Gallup scores in all patient care areas to the 90-95 national percentiles of all U.S. hospitals.

* Increased HCAHPS scores to 95%+ in the patient care area through implementation of customer service programs and best practices

* Led Throughput Team in identifying opportunities for improvement between support services departments; resulted in wait time reductions of 32% for door to discharge, 12% for door to bed and 18% for bed turn-around time

* Served as the chairman of the Green Team initiatives committee; implemented recycle and waste reduction programs for the hospital that reduced landfill waste by 40% and saved $50K in expense

* Reorganized the Hospital Employee Safety Program; decreased OSHA recordable employee incidents by 48.5% and work related incidents by 26%

Aramark Healthcare Inc., Carolinas Regional Medical Center, Charlotte, North Carolina 06/06 - 08/08

Director, Environmental Services,

* Reorganized staffing levels to maximize productivity.

* Implemented training program to focus on job competencies which resulted in increased patient satisfaction scores

* Revised linen par levels in the Rehab Hospital resulting in a annual savings to the hospital of approximately $30K

Aramark Facility Services K-12

Area Manager, Duval County School System. Jacksonville, Florida

* Established procedures with union delegates that addressed issues before escalation to grievances

* Achieved 97% school principal quality satisfaction scores

* Reduced supply costs by 12% through implementation of par level and inventory management systems

* Implemented employee recognition program that reduced annualized employee turnover rate by 25%

* Reorganized staffing levels that maximized and streamlined efficiencies

* Organized staff training through creating Centers of Excellence focused on individual job competencies and professional development

Jose A. Garay

Resume - Page Two

Schwan`s Frozen Foods, Inc., Jacksonville, Florida 03/04 - 05/06

Facility Manager / Asst. District Manager

* Managed operations and sales of the North Florida regional distributor of frozen foods with 33 employees; generated $3.5M in annual sales

* Managed fleet and food services; ensured compliance with all state and federal regulations

* Forecasted product sales and inventory needs for over 400 products

* Ensured proper product handling and safety, warehouse maintenance and employee safety

* Received multiple operational awards for operational excellence and achieving profit and sales targets

Sandar Industries Inc., Jacksonville, Florida 03/02 - 03/04

Logistics Manager

* Managed materials, equipment, supplies, inventories and shipping requirements from raw materials to finished goods

* Coordinated the construction of a production facility in the Dominican Republic which included engineering planning and procurement of materials and equipment

* Implemented raw material requirements from production plans, ordered and coordinated shipment of materials that met production needs for facilities in the U.S. and Dominican Republic

* Developed production plans based on sales forecast for production facilities

* Planned and monitored finished product inventories at multiple locations in Europe, Asia, and South America; arranged shipments and ensured service levels were maintained for overseas customers

* Managed inter-company movement of goods using freight forwarders and common carriers

Marriott Management Services, Inc. Atlanta, Georgia 11/91 - 03/02

General Manager / Director of Environmental Services

* Provided management consulting services for healthcare facilities, environmental services, laundry, POM and food services

* Supported construction activities of healthcare facilities through project management and oversight of contractor performance; ensured compliance with applicable federal, state and local regulations

* Standardized procedures for maintenance and support service operations; resulted in a 25% cost reduction for health care facility

* Implemented quality control program that tracked progress and managed client satisfaction

* Established recycling program; reduced landfill waste by 60% and generated revenue for the client

* Managed construction, maintenance, housekeeping, security and grounds operations

* Remodeled over 50 apartments

* Procured construction permits and enforced retirement home regulations (AHCA), health care codes, wastewater regulations, fire codes and various city and county codes

* Coordinated periodic reviews by government agencies

Education

Bachelor of Science, Industrial Management and Labor Relations

Middle Tennessee State University

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