Customer Service Sales
Resume:
Lakewood, CA *****
*****.*.****@**.****.***
***********@*****.***
Aaron J Kim
Objective
To obtain a position that will provide me the ability to apply my skills and assets towards success and to contribute to the mission of National Defense.
Experience
June 2011-March 2012 U.S. Army
U.S. Army Basic Combat Training June 2011-August 2011Army Individual Training for Human Intelligence Collector (Interrogator) Course August 2011-January 2012Performed company customer service functions (CQ) and assisted with desktop support running basic diagnostic scans of the CQ desk computer.Answered the phone to provide customer service assistance during different shifts as required by the cadre. Learned to navigate through classified databases and to troubleshoot potential problems for end users.Learned appropriate briefing techniques and technical report writing for use in the Intelligence Community.Learned to communicate with my chain of command as well as with higher ranking military officials in order to present intelligence products to assist with the mission at hand.Current Top Secret Clearance/SCI issued by DOD
June 2010-Nov. 2010 Excelsius Academy Fountain Valley, CA
Math InstructorPresenting summer math courses to help students prepare for the upcoming school yearPlanned and executed lesson plans for three levels of mathematics: Algebra, Algebra 2, Pre-Calculus/TrigonometryEvaluated students’ advancement and weekly progress
Nov. 2007-June 2010 Oxford Tutoring Center Riverside, CA
Math InstructorProviding one on one instruction for the three school districts in various math coursesTaught classrooms (3-5 students) coursesImproved students’ grades by a noticeable and significant margin.
Jan. 2009-Jan. 2010 Private Instructing Buena Park, CA
Private InstructorTaught elementary math and helped student develop strong mathematical skills, test-taking skills, and acted as a role model to promote confidence and character building skills
Feb. 2006-March 2006 Steve & Barry’s Buena Park, CA
Sales RepresentativeEnsure that customers receive outstanding service by providing friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer serviceAssist in processing and replenishing merchandise and monitoring floor stock, especially using the company’s ERP system for inventory control and stock management. Aid customers in locating merchandise
Education
Sept. 2006-June 2010 University of California, Riverside
Special Skills
Bilingual in Korean and English, both verbally and written
Analytical skills: ability to think clearly, pay attention in detail, manipulate intricate ideas, construct logical arguments and reasoning
Problem solving skills: experience with mathematical problems enabled me to present clear solutions, make assumptions explicit and helped gain insight on difficult problems; flexibility and approaching problems in different points of view.
Investigative skills: enabling investigative skills to find solutions, looking up right resources and references
Communication skills: ability to listen effectively and improved presentation skills in front of audience
Punctuality: Determination, perseverance and intellectual rigor; meet certain deadlines and ability to work independently
Resourceful in the completion of projects, time-management, and effective at multi-tasking
Computer Skills
Microsoft Office Suite
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