Customer Service Representative

Antoinette Fullerton

Email: ********@**-********-********.***

Address:

City: Hesperia

State: CA

Zip: 92345

Country: USA

Phone: 760-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I started my Banking career in 1999. I am a Motivated customer service representative with over 8 years of banking experience., also many years of accounting, invoicing and cash handling experience...Accomplished Accounts Payable Clerk with a high degree of professionalism and strong problem resolution capabilities. Maintains 100percentage accuracy in processing invoices. I enjoy working with the public. I am a Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Chino High School, Chino CA 1/2001 to 6/1979 (general)

Job History / Details:

Summary

I started my Banking career in 1999. I am a Motivated customer service representative with over 8 years of banking experience., also many years of accounting, invoicing and cash handling experience...Accomplished Accounts Payable Clerk with a high degree of professionalism and strong problem resolution capabilities. Maintains 100 percentage accuracy in processing invoices. I enjoy working with the public. I am a Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Highlights

Cash management

Excellent communication skills

MS Windows proficient

Excel

answering busy multi phone lines

customer service

Invoice processing

Filing

credit card processing

Microsoft word

10 Key by touch

Billing

data entry

Filing

Customer statements

Experience

September 2007 to October 2012

Fullerton Cattle Co Apple Valley, Ca

Secretary

Managed wide variety of customer service and administrative tasks.Managed all bookkeeping and accounting ledgers,managed all billing, receivables,collections,invoicing,payments,filing, bank deposits,made appointments and busy multi phone lines.

March 2005 to July 2007

Accumedic Billing Hesperia, Ca

Office Manager

Medical Biller...I managed billing for several Doctors, maintained all aging reports,all end of month reports and invoicing.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

January 2000 to January 2001

Downey Savings Hesperia, Ca

Bank Teller

Large cash handling,deposits,withdrawls,loan payments,perfect balancing record.Credit card payments and credit card advances. I am familiar with all banking duties.

March 1990 to June 1995

First Trust Bank Chino, Ca

Bank teller and New Accounts Representative

All teller duties, all banking back office duties, balancing ATM, branch balancing and totals at end of day. Opening of new accounts,reports. I have excellent banking skills and am familiar with all banking duties.

Education

1979 Chino High School Chino, Ca

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