Customer Service Project Manager

STEPHANIE L WOLF

*******@***.***

** *. ********** ** *** WOODLANDS, TX 77382 Phone 936-***-****

objective

To obtain a responsible and challenging position with a progressive company where my education and work experience will have valuable application and utilization of my opportunity for advancement.

job relate experience

9/2010–Current Huntsman Petrochemical LLP. The Woodlands, Tx

Chemical Raw Material BuyerNegotiate chemical raw material supply contracts valued over $20mm.Manage purchase order execution through delivery and billing. Negotiate chemical raw material pricing/costs on a daily basis or as required on materials not covered by supply contracts.Manage supplier activity reviews to continue supply improvements.Handle any projects assigned. Most current being SAP new platform implementation purchasing contact.

10/2002–3/2003 Chevron Phillips Chemical Co. The Woodlands, Tx

Heavy Olefins Sales SpecialistResponsible for selling and moving heavy olefins from the production plant to customers. Manage existing customer accounts while looking for and establishing new accounts.

8/2000-9/2002 Chevron Phillips Chemical Co. The Woodlands, Tx

Supply Chain/Customer Service Supervisor – Polypropylene DivisonResponsible for all aspects of the customer service department including developing process improvements for the company.Manage customer service staff and marketing aides.Interface for SAP, MM module. Project manager for MM implementation.Work with transportation/logistics during negotiations for trucking and rail fleet for PP.Plant operations/marketing liaison making sure customer needs are met.Productions scheduler for PP utilizing forecasts/inventory to produce the optimal production schedule.Inventory control analyst - meeting company benchmarks and goals.

8/1996-8/2000 Phillips Chemical Co. Clear Lake, Tx

Production Scheduling Engineer / Customer Service Supervisor- Polypropylene DivisonScheduled plant production of PP based on the needs of customers, current inventory and plant capabilities.Managed customer service and administration staff.

7/1994-8/1996 Phillips Chemical Co. Clear Lake, Tx

Customer Service Representative – Polypropylene DivisionManaged customer orders, solved issues, and was responsible for import/export business.

6/1991 – 7/1994 Phillips Chemical Co. Pasadena, Tx

Maintenance Planner/ SchedulerPlanned maintenance work orders on all equipment located in the polyethylene plant. Supervised major maintenance/improvement projects.

OTHER WORK Experience

2009–2010 CISD and WGU The Woodlands, TX

Substitute Teacher and WGU StudentSubstitute teacher for CISD high school mathWorking on a masters in math with WGU - online

2005-2009 Powell Elementary - CISD The Woodlands, TX

Teacher Elementary4th grade math and science teacher – 2007-2009 school year3rd grade language arts teacher – 2005-2007-school year.Accelerated math and reading instructor - 2005.

Education

1987-1991 Texas Tech University Lubbock, TX

SKILLS

SAP, Micorsoft Office – excel, word, powerpoint, Strong communication, Analytical,

Interests

Volunteering, charitable work, running, sports, gardening, technology.

Contact this candidate