Customer Service Quality Control
Resume:
Holly Hogue-Malkemus
Email: *********@********.***
Address: **** **** **** ******
City: Indianapolis
State: IN
Zip: 46240
Country: USA
Phone: 317-***-****
Skill Level: Entry
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Holly Hogue-Malkemus 1325 East 96th Street, Indianapolis, Indiana 46240 317-***-**** *********@********.***
SUMMARY
Skilled Paralegal student with a reputation for maintaining and processing records, files and legal documents in a highly organized, efficient and precise manner. Quick learner with keen analytical ability and initiative. Effectively work independently or as part of a team. Socially perceptive.. Efficient in following through with directives and meeting deadlines.
EDUCATION
Ivy Tech Community College Deans List Indianapolis, IN
Paralegal Studies/AAS 3.9 GPA Graduation 12/2012
Related Courses include: Legal Research and Writing, Criminal Law, Civil Procedure, Torts, Contracts and Commercial Law, Property, Litigation, Family Law, Bankruptcy, Document Processing, Law Office Technology, and Introduction to Micro Computers.
SKILLS Microsoft Word
West Law
Public Speaking Microsoft Excel
Lexis
Prepare Trial Notebook Microsoft Access
Legal Documents
Abacuslaw program
RELEVANT COURSE WORK Maintain legal forms, records, reports and files. Review and file pleadings, petitions and other documents relevant to court. Answer telephones, direct calls and take messages. Operate office machines such as photocopiers, fax machines, and personal computers. Legal correspondence preparation Transcribing/finalizing pleadings Trained by prominent judges and attorneys for the Southern District of Indiana Understanding of court policies/programs Legal petitions/ filing/discovery BestLaw entry
WORK HISTORY
David Pinyerd Law Office, Indianapolis, IN
Paralegal Intern 08/12-present BestLaw entry Client research Laws and court room procedure research Social Security entry Phone calls and computer entry Bankruptcy procedures
Once Upon a Child, Indianapolis, IN
Buyer/Customer Relations 09/06- 06/08 Opened and closed store; supervised sales staff. Bookkeeping; bank deposits. Supervised shipping/receiving and inventory control Bought and priced used clothing and children/baby merchandise Customer service Quality control, including discontinued and recalled items Customer and employee relations
CIVIC INVOLVEMENT
Non Profit Organization Jordon YMCA Sports
Coordinator Volunteer T-Ball Coach
Indianapolis, IN 2008-2010 Indianapolis, IN 2010
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