Tonya Atencio

Email: abpnsk@r.postjobfree.com

Address:

City: Cheney

State: KS

Zip: 67025

Country: USA

Phone: 316-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Educational Background:

High School Dipolma from University of Phoenix, Wichita KS 1/2001 to 5/2009 (Business Management)

Job History / Details:

Professional Summary

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Experience

11/13/2012 12:00:00 AM

March 2010 to September 2012

Casey's General Store Kingman, Ks

General Manager

Expressed appreciation and invited customers to return to the store.

Successfully managed the activities of twenty team members in multiple locations.

scheduling, maintaining inventory, preparing deposits and overseeing the cleanliness of the interior and exterior of the store

Reduced amount of employee overtime by 100 percentage by effectively delegating tasks.

Interviewed, hired and trained new quality customer service representatives including new store managers

Addressed negative customer feedback immediately.

Developed rapport with the customer base by handling difficult issues with professionalism.

Informed customers about sales and promotions in a friendly and engaging manner.

Prevented store losses using awareness, attention to detail and integrity.

February 2007 to January 2011

Mighty Clean Carpets and Handy Services

Office Manager

Analyzed financial information obtained from clients to determine strategies for meeting clients' needs

Received superior customer service satisfaction scores

Managed accounting operations, accounting close, account reporting and reconciliations.

Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.

September 2008 to August 2009

Kwik shop Wichita, Ks

Assistant Manager

Customer Service.

My responsibilities included managing staff, scheduling, ordering inventory, handling cash, daily book keeping, preparing deposits, preparing food and following food handling guidelines.

April 2005 to February 2007

Faith Home Health

Home Health Aide

Home Health Aide, Customer Service.

Assisted patients with activities of daily living in clients homes.

September 1990 to April 2005

Via Christi Hospital

CNA, Health Unit Clerk

Observed and documented patient status and reported patient complaints to the case manager.

Read and recorded temperature, pulse and respiration.Prepared patient rooms prior to their arrival.

Assisted with adequate nutrition and fluid intake.Cleaned and organized patients' living quarters.

January 1998 to March 2002

Mt. Hope Grade School

Secretary, Custodian, Teacher Aide

Managed incoming and outgoing calls.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Maintained school flooring

Assisted teachers as needed

Education

2008 University of Phoenix Wichita, Ks

Business Management

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