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Customer Service Real Estate

Location:
El Paso, Texas, United States
Posted:
November 13, 2012

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Resume:

Rudy Ruacho

Email: abphoy@r.postjobfree.com

Address:

City: El Paso

State: TX

Zip: 79936

Country: USA

Phone: 915-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hardworking Experienced Manager and Cosmetologist. Well-organized and dependable with excellent leadership skills with over 20 years of experience in Management and 4 years experience as a Licensed Cosmetologist. E ffective at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands and skilled at balancing the needs of clients . Positive, Creative, Resourceful, Energetic, and Self Motivated. I am a Versatile Cosmetologist who is Customer-service driven, Detail-oriented, Organized and Mature. Highly Responsible, Accurate, Assertive and Adaptable a Hair Stylist who can effectively Multi-task in challenging situations and meeting critical deadlines. I am a real Team player. A seasoned Hair Designer who seeks a position with a Salon/Spa or Company that will provide opportunities for professional growth and development. Talented and particularly Innovative in the areas of Color, Highlights, Mens and Ladies haircuts and styles, Facials, Pedicures, Lashes, Make-up, Wedding and Qinceanera Updo's, Hair Treatments and Waxing. I am dedicated to delivering the highest quality service to every client. Reliable and conscientious in both personal and professional capacities.

Educational Background:

High School Dipolma from Tri-State Cosmetology College, El Paso TX 1/2001 to 5/2010 (Cosmetology)

High School Dipolma from NMSU, El Paso TX 1/2001 to 11/2012

High School Dipolma from El Paso Community College, El Paso TX 1/2001 to 11/2012

High School Dipolma from Fort Lauderdale School of Real Estate, El Paso TX 1/2001 to 11/2012

Job History / Details:

Summary

Hardworking Experienced Manager and Cosmetologist. Well-organized and dependable with excellent leadership skills with over 20 years of experience in Management and 4 years experience as a Licensed Cosmetologist. Effective at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands and skilled at balancing the needs of clients.

Positive, Creative, Resourceful, Energetic, and Self Motivated. I am a Versatile Cosmetologist who is Customer-service driven, Detail-oriented, Organized and Mature.

Highly Responsible, Accurate, Assertive and Adaptable a Hair Stylist who can effectively Multi-task in challenging situations and meeting critical deadlines.

I am a real Team player. A seasoned Hair Designer who seeks a position with a Salon/Spa or Company that will provide opportunities for professional growth and development.

Talented and particularly Innovative in the areas of Color, Highlights, Mens and Ladies haircuts and styles, Facials, Pedicures, Lashes, Make-up, Wedding and Qinceanera Updo's, Hair Treatments and Waxing.

I am dedicated to delivering the highest quality service to every client. Reliable and conscientious in both personal and professional capacities.

Skills

Business Development

Experience with Complete Customer Service

Communication Skills,

Scheduling and Training staff

Perform well in high-demand, fast-paced environments

Cash management experience

Creative Problem resolving

Fast learning

Accomplishments

Customer Service

Collaborated with my assistant and employees to ensure the delivery of efficient and high-quality service.

Consistently recognized by clients for providing superior customer service.

Employee Training

Educated new employees on proper Salon procedures and policies, following the Texas Department of Licensing and Regulations policies.

Developed and Launched My Salon's employee rules and policies handbook.

Planned, Organized and Scheduled continuing education and training classes for employees.

Sales and Promotion

Planned, organized, and executed promotional events to market goods and services to new clients.

Developed and implemented rewards programs for existing clients thus, increasing faithfulness and client return.

Inventory

Performed accurate monthly inventories of supplies and equipment, including color, developers, shampoo's, cleaning supplies, service supplies, gift certificates, towels, paper goods, and retail product.

Experience

September 2009 to September 2012

Hair Prints Hair & Nails Salon El Paso, Texas

Salon Owner

Consistently recognized by our clients for providing superior customer service.

Promoted teamwork daily by being a doer.

Enforced and Ensured safety procedures in accordance with Salon rules and TDLR policies.

Creatively increased the amount of repeat business by developing long-term relationships with clients.

Personally handled every customer complaints which were almost non-existing, maintaining a positive salon/spa experience for all our patrons.

Responsible and accountable for all staff development, business budgeting and salon supply ordering.

Education and Training

2009 Tri-State Cosmetology College El Paso, Texas

Texas License Cosmetology

Up Do's Academic Achievement Award

Color Academic Achievement Award

Excellent Hair Cutting Academic Achievement Award

I also received 3 letters of recommendation from my Instructors.

1983 NMSU Las Cruces and Alamogordo, New Mexico

No degree Accounting and Business Management

Coursework in Accounting, Business Management, Algebra, Business Math, Sociology, English, Spanish, Public speaking, and Administration.

1990 El Paso Community College El Paso, Texas

No Degree Nursing

At EPCC I took all the pre-requisites for the RN Nursing Program. I studied Anatomy and Physiology I & II, Algebra II, Chemistry I & II, English, Spanish, Pharmacology, Psychology, Sociology I & II, Physical education class and American History,

Due to my 2.75 gpa I was not admitted to the RN Nursing Program.

1987 Fort Lauderdale School of Real Estate Fort Lauderdale, Florida

Florida Real Estate License Real Estate

Passed the State Exam and got my Florida Real Estate License in 1997.

Worked in the Real Estate business as a Realtor for 7 years. Worked for Coldwell Banker, Atlantic Properties and Arvida Realty.



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