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Customer Service Representative

Location:
Colorado Springs, CO
Posted:
October 24, 2012

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Resume:

Arcielia Smith

Email: abpe47@r.postjobfree.com

Address:

City: Colorado Springs

State: CO

Zip: 80906

Country: USA

Phone: 719-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Familiar with all aspects of logistics, shipping and receiving and general warehouse operations.

Educational Background:

High School Dipolma from Grand Mesa High, Grand Junction CO 1/2001 to 6/1995 (Cooking)

Job History / Details:

Professional Summary

Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.

Familiar with all aspects of logistics, shipping and receiving and general warehouse operations.

Core Qualifications

Dedicated to process improvement

Conflict resolution proficiency

Adheres to customer service procedures

Persuasive speaker

Strong problem solving ability

Shipping and receiving

Safety-oriented

Quality inspection

Inventory management

Quick learner

Material handling

Experience

April 2010 to March 2011

NexGen Pharma Colorado Springs, CO

WAREHOUSE/LABELS

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Attached identifying tags to containers.Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers tractors and other equipment.

September 2009 to February 2010

Colorado Country Motors Colorado Springs, CO

Secretary/Sales

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

Recommended and helped customers select merchandise based on their needs.

Greeted customers in a timely fashion, while quickly determining their needs.

Wrote sales slips and sales contracts.

Collected customer feedback and made process changes to exceed customer satisfaction goals.

Effectively managed a high-volume of inbound and outbound customer calls.

March 2005 to May 2008

Liberty Wire and Cable Colorado Springs, CO

Warehouse

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Staged final products for shipment.Recorded numbers of units handled and moved, using daily production sheets or work tickets.

Education

1995 Grand Mesa High Grand Junction, Colorado

High School Diploma Cooking

peer councilor/ assistant office help



Contact this candidate