Arcielia Smith
Email: abpe47@r.postjobfree.com
Address:
City: Colorado Springs
State: CO
Zip: 80906
Country: USA
Phone: 719-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Familiar with all aspects of logistics, shipping and receiving and general warehouse operations.
Educational Background:
High School Dipolma from Grand Mesa High, Grand Junction CO 1/2001 to 6/1995 (Cooking)
Job History / Details:
Professional Summary
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.
Familiar with all aspects of logistics, shipping and receiving and general warehouse operations.
Core Qualifications
Dedicated to process improvement
Conflict resolution proficiency
Adheres to customer service procedures
Persuasive speaker
Strong problem solving ability
Shipping and receiving
Safety-oriented
Quality inspection
Inventory management
Quick learner
Material handling
Experience
April 2010 to March 2011
NexGen Pharma Colorado Springs, CO
WAREHOUSE/LABELS
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Attached identifying tags to containers.Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers tractors and other equipment.
September 2009 to February 2010
Colorado Country Motors Colorado Springs, CO
Secretary/Sales
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Recommended and helped customers select merchandise based on their needs.
Greeted customers in a timely fashion, while quickly determining their needs.
Wrote sales slips and sales contracts.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Effectively managed a high-volume of inbound and outbound customer calls.
March 2005 to May 2008
Liberty Wire and Cable Colorado Springs, CO
Warehouse
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Staged final products for shipment.Recorded numbers of units handled and moved, using daily production sheets or work tickets.
Education
1995 Grand Mesa High Grand Junction, Colorado
High School Diploma Cooking
peer councilor/ assistant office help