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Customer Service Executive Assistant

Location:
Wakulla, FL
Posted:
October 25, 2012

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Resume:

Demetris Pompey

Email: abpadl@r.postjobfree.com

Address:

City: Tallahassee

State: FL

Zip: 32305

Country: USA

Phone: 850-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company in [education] who needs top-level support. Detail-oriented and driven Executive Assistant with 3 years proven expertise in problem solving and managing daily office functions.

Educational Background:

High School Dipolma from Tallahassee Community College/Pat Thomas Law Enfor, Tallahassee FL 1/2001 to 12/2000 (Corrections)

Job History / Details:

Career Overview

Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company in [education] who needs top-level support.

Detail-oriented and driven Executive Assistant with 3 years proven expertise in problem solving and managing daily office functions.

Skill Highlights

Attention to detail

Schedule management

Meets/exceeds goals

Administrative support

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Research:

Investigated and analyzed client complaints to identify and resolve issues.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Professional Experience

June 2003 to November 2009

Corrections Corporation Of America Quincy, Fl

Correctional Officer

Performed data entry; Recorded and logged daily events and activities; Answered multi-line telephones; Issued mail and supplies; Performed massive counts of inmates; Supervised inmates and delegated job assignments to inmates; Resolved inmates disputes; Counseled inmates;

February 2000 to March 2006

Army National Guard Marianna, FL

Supply Clerk

Audited and inventoried equipment; Answered multi-line telephones; Copied and secured confidential documents; Ordered supplies and uniforms when needed for the unit; Instructed proper use of equipment and maintained accurate record keeping of equipment and maintenance.

August 1999 to January 2000

West Telemarketing services Tallahassee, Fl

Telemarket Rep.

Dealt with irate customers; Handled inbound and outbound call; Assisted customers with billing issues; Provided exceptional customer service through educating the customer about company products and services; Met monthly sale quotas; Performed light data entry.

April 1998 to July 1999

First Florida Credit Union Tallahassee, Fl

Teller

Processed deposits, withdraws and wire transactions; assisted members through opening and closing accounts; Accurately balanced cash drawer; typed, filed and copied documents; answered multi-line telephones; Researched discrepancies in members account.

March 1997 to June 1998

Wal-Mart Tallahassee, Fl

Cashier/Customer Service

Greeted customers as they entered store; Provided excellent customer service; Computer accurate sale prices for purchase transactions;Processed payment and refund transactions; Accurately balanced cash drawer; Directed calls to appropriate individuals and departments; Zoned different areas within store.

Education

2000 Tallahassee Community College/Pat Thomas Law Enforcement Academy Tallahassee, Florida

Corrections Certified Corrections



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