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Customer Service High School

Location:
Austell, GA
Posted:
November 07, 2012

Contact this candidate

Resume:

Andrea Smith

Email: abpa6x@r.postjobfree.com

Address:

City: Austell

State: GA

Zip: 30106

Country: USA

Phone: 404-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly skilled professional with strong leadership and motivational abilities that consistently produce positive change. Resourceful and analytical nature results in improved operational efficiency. Talented Front Desk Agent offers exceptional organizational, interpersonal and computer skills. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations. Skilled at maintaining positive relationships while working to resolve problems. Sincere and honest with high level of personal and professional integrity. Genuine team player. Fast learner, eager to take on new challenges.

Educational Background:

High School Dipolma from Saint Leo University, Saint Leo FL 1/2001 to 3/2012 (Business Administration)

High School Dipolma from Cass High School, Saint Leo FL 1/2001 to 11/2012

Job History / Details:

Summary

Highly skilled professional with strong leadership and motivational abilities that consistently produce positive change. Resourceful and analytical nature results in improved operational efficiency. Talented Front Desk Agent offers exceptional organizational, interpersonal and computer skills. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations. Skilled at maintaining positive relationships while working to resolve problems. Sincere and honest with high level of personal and professional integrity. Genuine team player. Fast learner, eager to take on new challenges.

Highlights

Data base user interface and query software

Point of sale software- PCS Revenue Control Systems FASTRAK meal Software

Project Management Software-Meals Plus software; Pacific Triangle Software Bon Appetit

Spreadsheet software-IBM Lotus 1-2-3

Reservations and booking system experience

Adaptability and responsiveness

Bookkeeping

Exceptional multi-tasker

Hospitality expertise

Word processing software- Microsoft Word, Excel, Powerpoint, Quickbooks, Outlook, Internet

Experience

July 2008 to July 2012

United States Navy Norfolk, VA

Culinary Specialist/Records Keeper

Experience culinary specialist for the United States Navy with Secret clearance. Fours combined experience including 2 years in supervisory role providing administrative support and record keeping management in food and nutrition.

Trained new crew members on policies and procedures

Responsibilities included inventory of supplies and equipment

Served as a personal assistant to naval officer, and 3 star admiral during four year tour

Planned and successfully executed special events that catered to high ranking military officers

Education

2013 Saint Leo University Saint Leo, FL

Associate of Arts Business Administration

Coursework in Accounting, Financial Management and Event Planning

3.7 GPA

2008 Cass High School Cartersville, GA

High School Diploma General Education

Relevant Experience

United States Naval Training Center, Great Lakes, IL. 2008

Culinary Arts, Great Lakes, IL. 2008

Leadership & Management Training Norfolk, VA 2009



Contact this candidate