Management Technical Support

Mitchell Kyu

Email: *********@********.***

Address: East Edsall Blvd

City: Palisades Park

State: NJ

Zip: 07650

Country: USA

Phone: 201-***-****

Skill Level: Experienced

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

Collection Client Services Rep Microsoft Office Day Trading

Educational Background:

Bachelors Degree, Economics

Hunter College, 09/1993 - 09/2000

New York, NY

Not Selected,, Not Selected

Job History / Details:

SUMMARY

Motivated individual with demonstrated proficiency in listening to clients needs, and formulating the tactical action plan to achieve results. Constantly explores opportunities to further elevate customer loyalty and boost revenues. Known for honesty, integrity and a genuine passion for achieving goals for self and others. Superior interpersonal dynamics interface seamlessly with others from all levels, backgrounds and cultures.Respected for maintaining a professional and positive demeanor, regardless of the situation.

EXPERIENCE

Jan. 2008 - Present - Bill Collector

Asta Funding, Englewood Cliffs, NJ

Contacted consumers whose checks were returned and followed

established procedures to make payment arrangements.

Coordinated and directed all collection operations, meeting bad debt

expense and recovery.

Managed million in receivables for business and consumer collection

accounts.

Accustomed to fast-paced, high-pressured positions, demonstrated

ability to prioritize multiple tasks, meet deadlines, and provide quality

service.

Communicated professionally with upper management and customers.

Answered inbound calls, assisted consumers with account information,

settlement, set up payment arrangements, and assisted consumers with

technical support.

Mar. 2006 - Feb. 2008 - Income Collection Specialist

Bank of New York Mellon, Brooklyn, NY 2006 to 2008

Confirmed and analyzed dividends, interest rates, and maturity dates.

Reconciled accounts and made necessary journal entries.

Prepared monthly journal entries and weekly and monthly reports for

management. Transferred existing A/R files into a new computer

program.

Performed a variety of accounting duties including budgeting,

spreadsheet analyses, A/P, A/R, P/R, G/L, journal entries, and preparing

financial statements.

Performed collection duties while ensuring the company's policy on

courtesy and service was maintained.

Modified daily working procedures to reduce month-end-closing

process from eight to three days.

EDUCATION

Sep. 2000 - B.A., Economics, Minor: English

Hunter College, New York, NY

SUMMARY

Software Applications. Microsoft excel, words and access. Bloomberg, DTC, Nobel communication software,

REFERENCES

Available upon request

Contact this candidate