Customer Service High School

Mark Nielsen

Email: ********@***************.***

Address:

City: Laingsburg

State: MI

Zip: 48848

Country: USA

Phone: 517-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Former business supervisor with extensive maintenance experience and exceptional people skills. Focused in customer service and problem solving. Desires a challenging role as a maintenance manager/supervisor.

Educational Background:

High School Dipolma from Laingsburg High School, Laingsburg MI 1/2001 to 6/1986 (HVAC)

High School Dipolma from Lansing Community College, Laingsburg MI 1/2001 to 12/2012

Job History / Details:

Professional Summary

Former business supervisor with extensive maintenance experience and exceptional people skills. Focused in customer service and problem solving. Desires a challenging role as a maintenance manager/supervisor.

Experience

August 2005 to February 2012

DTN Management co Lansing, mi

maintenance

Performing maintenance needs at various dtn properties including plumbing, electrical, heating and air, carpentry, as well as dealing with contractors, customer service and various odd jobs.

September 2002 to July 2005

Leather furniture refinishers inc. Lansing, mi

owner/operator

Leather Furniture and auto seat restoration including repair, refinishing, new foam and hardware, pickup and delivery, and customer service.

September 2000 to August 2002

Maurers textile rental inc. lansing, Mi

plant engineer

Responsible for repair and maintenance of large scale laundry production equipment including; giant hydraulic washers and irons, boiler, water heater, air and electrically operated lifts and conveyors as well as basic everyday plumbing and electrical issues.

October 1989 to August 2000

Michigan suede & leather Inc. Lansing, Mi.

supervisor/manager

Successfully completed training and eventually promoted to business supervisor/manager. In charge of daily operations of suede & leather garment cleaning operation including refinishing, shipping and receiving, pickup and delivery, ordering and inventory, customer service, as well as performing upkeep and maintenance on boiler/steam equipment, dry cleaning machine, and air operated spraying equipment. extensive knowledge of chemical uses and composition.

September 1986 to September 1989

East Lansing Public Schools East Lansing, Mi

custodian/food service driver

Began as substitute custodian - grounds - food service truck driver.

Ended as full time union employee.

Education

1986 Laingsburg High School Laingsburg, mi

High School Diploma

academic achievement award

Lansing Community College Lansing, Mi

HVAC

Air 1 Heat 1 Electricity 1-2 sheet metal 1 Pipe fitting 1 airbrush 1-2

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