Customer Service High School

Lilith Wiest

Email: ********@*****-*******.***

Address:

City: Cincinnati

State: OH

Zip: 45219

Country: USA

Phone: 513-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly food service professional with experience catering, serving, and a background in both customer service and cash handling. Over two years of restaurant experience. Also skilled at memorizing pricing, menu items, and orders.

Educational Background:

High School Dipolma from Walnut Hills High School, Cincinnati OH 1/2001 to 5/2012 (HIgh School)

Job History / Details:

Summary

Friendly food service professional with experience catering, serving, and a background in both customer service and cash handling. Over two years of restaurant experience. Also skilled at memorizing pricing, menu items, and orders.

Highlights

Responsible, reliable, and timely

Excels in fast-paced working environment

Food safety understanding

Quick learner

Experience in customer care

Serving and bussing

Accomplishments

Food Safety Team Captain at the Cincinnati Zoo for SSA Food Service

Experience

12/20/2012 12:00:00 AM

Skin Craft Cincinnati, OH

Counter

From 2009-2010 worked behind counter at Skincraft greeting customers, merchandising jewelry and assisting them with the necessary paperwork to set up his or her tattoos and piercings. Also answered phones, set appointments and handled cash. Responsible for light housekeeping of the business.

12/20/2012 12:00:00 AM

Lincoln City Visitor's Center Lincoln City, OR

Dish Washer and Server

Worked for a Visitor's Center over the summer of 2010 as a dish washer and server during cooking classes. Delivered food as chef prepared and bussed and cleaned dishes between courses. Assisted in refilling drinks and keeping linens clean.

12/20/2012 12:00:00 AM

Service Systems Associates Cincinnati, OH

Food Service

Worked for food service in the Cincinnati Zoo and Botanical Gardens under both the park food service team and the catering team from September 2010 to present. During time in park assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of menu items and daily specials, ingredients and preparation. Gave excellent service by greeting and serving guests in a friendly yet timely manner. Suggested additional items and upsold when appropriate. Effectively communicated with the back of house special orders and food allergies. Managed the closing duties of stands and indoor restaurant such as cleaning, restocking, and the cash drawer. Catered numerous weddings, business meetings, and fundraiser events as a server and busser. Also helped to set up tables, displays, and seating of guests.

Education

2012 Walnut Hills High School Cincinnati, OH

High School Diploma

Graduated with a 3.3 unweighted GPA. Took numerous AA and AP classes.

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