Customer Service Manager
Resume:
Laura Lopez
Email: ********@**********.***
Address:
City: Bridgeport
State: CT
Zip: 06606
Country: USA
Phone: 630-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
A dedicated, eclectic individual with solid experience in consumer relations.
Educational Background:
High School Dipolma from Housatonic Community College, Bridgeport CT 1/2001 to 12/2012 (Science)
Job History / Details:
Career Focus
A dedicated, eclectic individual with solid experience in consumer relations.
Summary of Skills
Customer Service
Computer Literate
Weekly Payroll
Multi-Task Management
Sales
Creative Problem Solving
Professional Experience
June 2012 to Current
Culinart, Inc Norwalk, CT
Cafée 501 Assistant Manager/Barista
Organized and maintained inventory records, sales reports, and POS records in CRISP system.
Maintained balanced cash drawer and cash deposits, and monitored café expenses.
Ordered and received weekly inventory.
Prepared extensive menu of espresso and coffee beverage, sandwiches, and salads.
Computed, recorded, and proofread data, records and reports.
August 2011 to June 2012
Juliska Flagship Store Stamford, CT
Cafeé Assistant Manager
Maintained an organized café area; including opening and closing of café, food and beverage service, cleaning, and maintenance.
Used advertising materials to enhance appeal and popularity of the J Café.
Provided customers with Juliska product knowledge.
Mastered Celerant POS system transactions.
Organized and inventoried incoming Juliska and non-Juliska product.
Fulfilled the picking and packing of web orders.
Monitored the café expenses.
April 2009 to February 2011
Wayfarer Candle Company Naperville, IL
Retail Sales Associate
Performed necessary cashiering transactions with complete accuracy.
Created strong customer base with friendly interactions and thorough knowledge of soy wax candles.
Maintained a clean and organized storefront.
Implemented assembly of product packaging; including cleaning of glassware, boxing, and labeling.
Education
2014 Housatonic Community College Bridgeport, CT
Science
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