Sales Customer Service

Nate Adams

Email: *********@********.***

Address: *** * ******** ****.

City: Chicago

State: IL

Zip: 60614

Country: USA

Phone: 773-***-****

Skill Level: Management

Salary Range: $65,000

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

NATE ADAMS

834 W Diversey Pkwy, Chicago, IL 60614

773-***-**** * *********@********.***

PROFESSIONAL SUMMARY

* Results-oriented MBA with both Fortune 500 and start-up experience. Collegiate Division 1 athlete and self-starter with unparalleled work ethic in both individual and group objectives. Highly motivated and growth-oriented, with exceptional skills in building and maintaining strong customer relationships, directing and motivating a team, and managing and coordinating multiple projects. Draws on 5 years of corporate management experience with particular success in sales growth, service quality, and staff organization and development. Currently an entrepreneur and marketing professional responsible for launching a new and exciting lifestyle brand in Chicago.

* Excited to leverage past Fortune 500 experience and current entrepreneurial expertise to significantly add value in the form of sales growth and business development.

EDUCATION

DEPAUL UNIVERSITY, KELLSTADT GRADUATE SCHOOL OF BUSINESS Chicago, IL

Masters of Business Administration, `Marketing Strategy and Planning` and `Entrepreneurship` September 2009-2011

* Awarded Graduate Assistantship

* Student Advisor to University Panel tasked with awarding tenure to qualified professors

* Graduated with Distinction

BRADLEY UNIVERSITY Peoria, IL

Bachelor of Science, Business Management and Administration 1997-2001

* Graduated cum laude with a 3.4 GPA on a 4.0 scale

* Third Team Academic All-Midwest in NCAA Division 1 Men`s Soccer

EXPERIENCE

NAKED PIZZA Chicago, IL

Owner/Area Developer June 2011--Present

* Fulfilled every capacity needed to build, open, and maintain successful operations

* Directed efforts of establishing a corporate structure and led activities to secure financing

* Negotiated all contracts pertaining to vendors, the Franchisor, and professional services

* Established operational procedures which enabled the company to exceed key service metrics such as delivery time, up-selling, and COGS control

* Responsible for hiring and training all staff in food safety, customer service, sales, and general management.

* Developed and implemented ongoing dynamic marketing plan utilizing both traditional and creative strategies

* Engaged prospects by cold calling, participating in local events, assisting in charitable endeavors, and social media

OFF CAMPUS SOLUTIONS/SODEXO Philadelphia, PA and Chicago, IL

Business Development Director January 2007-January 2009

* Sold back and front end technology, including hardware and software, enabling Universities to expand student meal plans to include off campus vendors while capturing additional revenue from this expansion.

* Managed 12 state eastern territory by adhering to high activity levels and developing strong relationships

* Ranked #1 in sales two consecutive years

* Increased Total Territory Sales by 225% through executing a strategic sales process in the difficult institutional sector of higher education

* Increased total nation-wide business of the firm by 28% in two year period helping to exceed overall sales projections

* Developed cross-functional marketing plans targeting end users and decision makers

* Engaged in high level sales activities with senior leadership of higher education institutions

CINTAS CORPORATION Chicago, IL and Philadelphia, PA

Sales Representative June 2006-January 2007

* Achieved 152% of sales quota through high activity levels and consultative sales strategies

* Qualified for `Achiever`s Club`, a recognition given for exceeding sales projections

* Ranked 3rd out of 46 Sales Reps in the Mid-West Region

Service Manager June 2003-June 2006

* Effectively managed between 10-20 service/sales routes encompassing in excess of 2000 customer accounts

* Exceeded catalog sales goal by 57% and overall sales goal by 40%

* Head of staffing for Service Department responsible for hiring and training 19 new service/sales representatives

* Executed corporate marketing initiatives for organic growth

* Developed local marketing plans aimed at increasing both services delivered and products purchased

* Service/Sales Team of the Year for FY 2006

Human Resource Manager September 2002-June 2003

* Led the recruiting, hiring, and on-boarding efforts to ensure all departments were fully staffed

* Administered all workers` compensation claims

* Implemented safety program resulting in a 33% increase to 99% on the internal OSHA audit score

* Trained over 180 employees on all aspects of safety-Haz-Com, Blood Bourne Pathogens, Lock Out Tag Out, Safe-lifting, Workplace Harassment

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