Administrative Assistant Customer Service

Vanessa Carr

Email: *********@********.***

Address: ** ********* ****

City: Stamford

State: CT

Zip: 06902

Country: USA

Phone: 646-***-****

Skill Level: Experienced

Salary Range: $32,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

vanessa carr

25 Glenbrook Road, Stamford, CT 06902

C: 646-***-**** * E: *********@********.***

Highly efficient, motivated professional with several years of experience in the financial industry. Provide excellent self-starting and managerial skills in fast paced environment. Able to work independently or as a team component.

Bank Of America/Merrill Lynch 2005 2010

Administrative Assistant

Supported NY Cash Sales Trading and NY International Sales Trading, which consisted of up to 80 individuals

Maintained business calendars for senior management in Sales Trading as well as overall groups business entertainment and vacation calendars

Handled both domestic and international travel arrangements

Responsible for all travel and entertainment expenses

Coordinated meetings both internally and externally

Heavy interaction with all levels of personnel

Worked closely/filled in for the assistant to the Head of Americas Cash Equities

Reserved car services for large groups as well as individuals

Utilized Ariba and Concur for the following:

Processed travel and entertainment expense reports

Ordered business cards/stationary/office supplies/new workstation/blackberrys/corporate cards

Processed outside vendor invoices

Reserved travel arrangements (hotel, airfare, car rentals)

Processed Concur expense reports to confirm that accounts were balanced and reconciled

Perry Partners 2003 - 2005

Receptionist Handled phone lines for 100+ individuals utilizing a turret system Provided excellent customer service skills both over the phone and in person Coordinated meetings in advance and on short notice in fast paced office environment Worked closely with Admins to ensure their groups meetings were on schedule

Colortone Audio Visual 2000 - 2002

Videoconference Coordinator Conducted domestic and international videoconference calls for clients Worked with outside vendors to coordinate calls Handled non-traditional hours on occasion and traveled to different locations within the metro area Conducted diagnostic testing on all videoconference equipment to ensure proper operation

Chase Global Headquarters 1995 - 1999

Administrative Assistant, Audio Visual Department Responsible for audio visual firm wide Delegated technicians to proper locations with appropriate equipment Worked with outside vendors to rent audio visual hardware for daily usage Maintained inventory of in house technical equipment Handled all in-house billing

EDUCATION: GED, 7/2008

SKILLS: Computer: Microsoft Word, Excel, Outlook, PowerPoint, Access, Ariba, Concur, Compass, Type 60 wpm. Language: Bilingual, English/Spanish

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