Sales Customer Service

Sandra Jacobson

Email: ********@**************.***

Address:

City: Atwater

State: CA

Zip: 95301

Country: USA

Phone: 209-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Sales Executive would like to obtain a position where I can maximize my repertoire of management and team leading skills which includes but is not limited to; consulting, training and customer service. With these skills I hope to continue utilizing my successful sales record in the consulting / sales management environment.

Educational Background:

High School Dipolma from Pius XI High School, Milwaukee WI 1/2001 to 5/1972 (Science)

High School Dipolma from University of Wisconsin, Milwaukee WI 1/2001 to 12/2012

Job History / Details:

Executive Profile

Accomplished Sales Executive would like to obtain a position where I can maximize my repertoire of management and team leading skills which includes but is not limited to; consulting, training and customer service. With these skills I hope to continue utilizing my successful sales record in the consulting / sales management environment.

Skill Highlights

Time Management

Forecasting

Product line expansion

Client account management

Budgeting expertise

Negotiation skills

Customer-oriented

New Business Management

Problem Resolution

Leadership/communication skills

Staff Training and Development

Staff Training

Team Building

Team Player

Self Motivated

Hard Worker

Core Accomplishments

Successfully expand account base:

Achieved high sales volume due to product knowledge and customer relationships

($998,000 dollar sale to Sacramento USD After School START Program)

Create new revenue streams through prospecting

($150,000 SFUSD Math Department)

Staff Development:

Mentored and coached employees resulting in a 25 percentage increase in territory sales for 2012

Professional Experience

February 2012 to Current

World Book, Inc Chicago, IL

Curriculum Specialist

Digital classroom products to help meet curriculum standards for California K-12 Educational System.

Responsibilities:

Territory: California, Nevada, Washington and Oregon.

Schedule and attend an average of 22-25 appointments per week.

Execute 5-8 daily cold calls to top level executives to increase client base.

Create strategies to develop and expand existing customer sales, which resulted in a increase in monthly sales.

Exceeded targeted sales goals by 115 percentage .

Answered customers' questions regarding products, prices and availability.

Emphasized product features based on analysis of customers' needs.

Attend trade shows and sales conferences.

Teach potential clients about products through seminars and other special events.

Respond to all customer inquiries in a timely manner.

Collaborate with members of other departments to complete sales transactions.

Use networking opportunities to create successful, on-going business relationships

Plan and organize routes within territory to maximize efficiency and time in the field.

Share product knowledge with customers while making personal recommendations.

Collaborate with colleagues to exchange selling strategies and marketing information.

Maintain friendly and professional customer interactions.

Submit all weekly and monthly reports on a timely basis.

1/4/2011 to 2/20/12

Olzack Healthcare Consulting Merced, CA

Administrative Assistant

Preparation / Life Care Planning.

Responsible for researching medical resources for Life Care Plans that outline the care and treatment needed for catastrophically injured individuals.

Daily contact with attorneys, economists, hospital personnel, doctors, and various individuals involved in each case.

September 2007 to July 2010

ETA Cuisenaire Chicago, IL

Educational Sales Consultant

Supplemental classroom curriculum to help meet curriculum standards for California, Washington and Oregon K-12 Educational System.

Responsibilities:

Territory: California, Nevada, Oregon and Washington

Surpassed annual quota by 150 percentage .

Handled the highest volume accounts in assigned territory.

$998,000 sale to Sacramento USD After School START Program.

$150,000 sale to San Francisco USD Math Department.

$350,000 sale to Santa Maria Bonita SD Migrant Ed Department.

$400,000 sale to Bakersfield City SD Curriculum Department.

Scheduled and attended an average of 22-25 appointments per week.

Executed 5-8 daily cold calls to top level executives to increase client base.

Answered customers' questions regarding products, prices and availability.

Emphasized product features based on analysis of customers' needs.

Attended trade shows and sales conferences.Taught potential clients about products through seminars and other special events.

Responded to all customer inquiries in a timely manner.

Collaborated with members of other departments to complete sales transactions.

Maintained friendly and professional customer interactions.

February 2007 to September 2007

Sundance / Newbridge Northborough, MA

Educational Sales Consultant / Manager

Supplemental Curriculum / K-12 Educational System State of California, Nevada, Oregon and Washington

Responsibilities:

Territory: Arizona, California, Nevada, New Mexico, Utah, Idaho, Oregon and Washington

Hired, managed and trained 10 supplemental curriculum specialists.

Scheduled and attended an average of 22-25 appointments per week.

Executed 5-8 daily cold calls to top level executives to increase client base.

Grew monthly regional sales 35 percentage .

Surpassed annual regional territory quotas by 95 percentage .

Answered customers' questions regarding products, prices and availability.

Emphasized product features based on analysis of customers' needs.

Attended trade shows and sales conferences.

Collaborated with colleagues to exchange selling strategies and marketing information.

Taught potential clients about products through seminars and other special events.

Responded to all customer inquiries in a timely manner.

Collaborated with members of other departments to complete sales transactions.

Used networking opportunities to create successful, on-going business relationships.

Planned and organized routes within territory to maximize efficiency and time in the field.

Shared product knowledge with customers while making personal recommendations.

Created strategies to develop and expand existing customer sales.

Maintained friendly and professional customer interactions.

Presentations and In Services to Key Curriculum Directors in individual schools and district offices, teachers, principals and librarians.

Coordinating all conferences in California.

Providing training workshops, submitting all weekly reports for the Western Team, working with Marketing on State specific products to be submitted to the California Dept.

of Education for Adoptions or the Compliance list.

October 2005 to February 2007

Perfection Learning Corp Logan, Iowa

Educational Sales Consultant

Supplemental Curriculum / Test Prep Sales / K-12 Educational System, California State Colleges and Universities.

Territory Coverage: California and Nevada.

Scheduled and attended an average of 22 appointments per week.

Executed 5-8 daily cold calls to top level executives to increase client base.

Exceeded targeted sales overall by 98 percentage .

Answered customers' questions regarding products, prices and availability.

Emphasized product features based on analysis of customers' needs.

Attended trade shows and sales conferences.

Handled the highest volume account in assigned territory.

Collaborated with colleagues to exchange selling strategies and marketing information.

Taught potential clients about products through seminars and other special events.

Responded to all customer inquiries in a timely manner.

Collaborated with members of other departments to complete sales transactions.

Used networking opportunities to create successful, on-going business relationships.

Planned and organized routes within territory to maximize efficiency and time in the field.

Scheduled an average of [] appointments per week.

Shared product knowledge with customers while making personal recommendations.

Created strategies to develop and expand existing customer sales.

Maintained friendly and professional customer interactions.

December 1981 to December 2004

World Book, Inc Chicago, Illinois

Educational Sales Consultant

Reference Sales with District/School Librarians

Responsibilities:

Territory: Northern California

Presentations and In Services to librarians, principals, teachers, and district administrators.

Prior to school/library assignment, worked in parent sales section (advanced in levels from sales representative to Division Manager).

Training of new sales representatives.

Numerous regional, state and national awards including personal selling contest, recruiting awards, team awards.

Education

Pius XI High School Milwaukee, Wisconsin

High School Diploma

University of Wisconsin Milwaukee, WI

Science

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