Customer Service High School

Tanja R. Richardson

Email: ********@**********.***

Address:

City: Brooklyn

State: NY

Zip: 11201

Country: USA

Phone: 646-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Mental Health Counselor specializing in Direct Care Responsible self-starter who communicates well and is dedicated to improving the well-being of clients.

Educational Background:

High School Dipolma from URBAN STRATERGIES, Brooklyn NY 1/2001 to 2/1989 (ACADEMIC)

Job History / Details:

Professional Summary

Mental Health Counselor specializing in Direct Care Responsible self-starter who communicates well and is dedicated to improving the well-being of clients.

Skill Highlights

Superior communication skills

Medicaid familiarity

Psychiatric population familiarity

Exceptional problem solver

Community resources specialist

Quality management care team member

Solution-focused counseling

Accomplishments

Voluntarily created mentor program for young girls ages 13-16, in the communtiy center with group outings and useing reading materials to get the girls to open up talking

Voluntarily created and implemented daily parenting workshops for teen mothers involved in the criminal justice system.

Professional Experience

December 2005 to January 2010

Jewish Board Family and Children Services Brooklyn, Ny

Direct Care Counselor

Assisted with enhancing the daily life skills of disabled clients within the OMRDD population, accompained the residents on rips, medical appointments and outdoor events, daily log books inventory of household supplies while reporting client behavioral changes.

May 2005 to February 2006

The Congress of Racial Eauality (CORE) New York, New York

Customer Service / Accounts Recievable Clerk

contacted major corporations CEO, Presidents and VP's for annual funding events and projects for independence welfare to work program

Performed standard customer service duties such as inbound calls for special projects and community outreach work and collected all pledges and invoices from various companies

September 2001 to May 2004

New York City Police Department New York, New York

City Custodial Assistant

Operated all electrical machinery to complete the daily assigned task such as sweeping, mopping, waxing floors with buffer equipment, sanitized prison cells

Maintained monthly supply inventory

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