Administrative Assistant High School

Maritza Sargeant

Email: ********@**********.***

Address:

City: Riverview

State: FL

Zip: 33578

Country: USA

Phone: 510-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced LPN and M.A licensed in FL with strong clinical and people skills.Responsible LPN and M.A with excellent communication skills demonstrated by 3 years of experience in healthcare.Medical Billing Specialist - Collector - Administrative Assistant . Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. LPN and M.A with experience supporting 4 physicians in a busy medical office. Expertise includes verifying insurance coverage, records reviews and schedule maintenance.Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.Two years of experience in primary care. Maintain strong reputation for achieving high levels of patient satisfaction.

Educational Background:

High School Dipolma from HIllsborough High School, Tampa FL 1/2001 to 5/1997 (General)

High School Dipolma from HCC, Tampa FL 1/2001 to 12/2012

High School Dipolma from Everest, Tampa FL 1/2001 to 12/2012

High School Dipolma from Galen School of Nursing, Tampa FL 1/2001 to 12/2012

Job History / Details:

Professional Summary

Experienced LPN and M.A licensed in FL with strong clinical and people skills.Responsible LPN and M.A with excellent communication skills demonstrated by 3 years of experience in healthcare.Medical Billing Specialist - Collector - Administrative Assistant. Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. LPN and M.A with experience supporting 4 physicians in a busy medical office. Expertise includes verifying insurance coverage, records reviews and schedule maintenance.Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.Two years of experience in primary care. Maintain strong reputation for achieving high levels of patient satisfaction.

Licenses

CPR certified through American Heart Association

Certificate in Nursing

Phlebotomy

Skill Highlights

Committed to compliance reporting

Bi-lingual in English and Spanish

Computerized charting specialist

Enthusiastic caregiver

Wound cleaning/care expertise

Flow sheet charting

Medical clinical procedures comprehension

Talented in minor surgery assistance

Specimen collection/processing proficiency

Sterilization techniques mastery

Wound care specialist

Urology specialist

Proper sterilization techniques

Charting expertise

Understands medical procedures

Trained in grooming and bathing assistance

Understands mobility assistance needs

Trained in catheter change and preparation

Calm and level-headed under duress

Quick problem solver

Medical terminology knowledge

Professional Experience

March 2012 to September 2012

Primary Care Physician Riverview, Fl

Nurse

Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Completed and submitted clinical documentation in accordance with agency guidelines.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Kept facility stocked with necessary supplies, equipment and instruments.Performed routine tests such as urine dip stick, vision and hearing tests.Tended to patients with chronic illnesses.Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.Documented resident records on daily flow sheets.Sensitive to the needs of geriatric patients.Provided patients and families with emotional support.Comforted patients and provided them with reassurance and encouragement.Maintained a clean, orderly and well-stocked environment.

November 2010 to March 2012

Florida Urology Oncology Brandon, Fl

Nurse/ Manager

Carefully selected, developed and retained qualified staff, as well as trained 3 new staff annually.Evaluated patient care procedural changes for effectiveness.Administered, directed and coordinated the activities of the agency.Served as liaison between management, clinical staff and the community.Ensured the accuracy of public information and materials.Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Kept facility stocked with necessary supplies, equipment and instruments.Performed routine tests such as urine dip stick, vision and hearing tests.Provided personal nursing care in pre- and post-operative situations.Tended to patients with chronic illnesses.Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.Documented resident records on daily flow sheets.Assisted with ADLs.Sensitive to the needs of geriatric patients.Comforted patients and provided them with reassurance and encouragement.Participated in the maintenance of safe conditions within the facility and other related areas.Maintained a clean, orderly and well-stocked environment.Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.Supported patients with customized patient teaching tools.Participated in unit based Quality Assurance Program.Provided treatment within scope of practice as defined by state law.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.Cleaned and sterilized instruments and disposed of contaminated supplies.Maintained all confidential personnel files, licensing and CPR compliance records.Organized, updated and maintained over 200 patient charts.Performed pregnancy tests and sent specimens for laboratory testing.Recorded patients' medical history, vital statistics and test results in medical records.Escorted patients to examination rooms and prepared them for physician exams.Ensured HIPAA compliance.Educated patients about their treatments.Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.Tested patients' blood glucose levels.

January 2006 to May 2009

Metlife San Jose, CA

Executive Assistant

Planned travel arrangements for 1 Managing Director. I drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Served as central point of contact for all outside vendors needing to gain access to the Managing Director.Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence.Managed the day-to-day calendar for the company's Managing Director.Properly routed agreements, contracts and invoices through the signature process.Received and screened a high volume of internal and external communications, including email and mail.

Education and Training

1997 HIllsborough High School Tampa, Fl

High School Diploma General

HCC Tampa, Fl

Criminal Justice

2010 Everest Brandon, Fl

Medical Assistant

2010 Galen School of Nursing St.Petersburg, Fl

LPN Nursing

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