Customer Service Administrative Assistant
Resume:
Zanie Braxton
Email: *********@********.***
Address: **** * **** **** ***
City: Chicago
State: IL
Zip: 60653
Country: USA
Phone: 773-***-****
Skill Level: Entry
Salary Range: $24,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Zanie M Braxton
8542 South Saginaw
Chicago, IL 60617
*********@********.***
Objective: To obtain an entry level position that will help enhance my professional skills and utilize my communication and customer service skills to become a valuable asset to the employer.
Certification: Nationally certified in`` Customer Service`` though the National Retail Federation
Skills:
* Intermediate Microsoft Office
* Proficient in working with basic office equipment (fax machines, copiers, and multi-line phones)
* Typing 35 WPM
* Customer service
* Excellent interpersonal skills
Experience:
10/2011-Present Sears Chicago, IL
Sales Associate
* Handled over $ 5000 in cash, credit, debit, and check transactions
* Customer Service
* Stocking, Restocking
03/2010-07/2011 Wal-Mart Chicago, IL
Sales Associate
* Handled over $ 2500 in cash, credit debit and check transaction daily
* Greeted and directed customers to different departments
* Responsible for stocking and restocking merchandise to sales floor and stock room
06/09-09/09 Inner City Supply Company Chicago, IL
Administrative Assistant (Seasonal)
* Provided administrative support to Marketing and Sales Directors
* Typed, faxed, filed, and shredded document
* Developed and maintained filing and follow-up system which resulted in increased productivity
* Collaborated with administrative staff to ensure task completion
* Entrusted with office/company key and security code
06/05-09/05 American Family Insurance Chicago, IL
Administrative Assistant (Seasonal)
* Provided administrative support to Marketing and Sales Directors
* Typed, Faxed, and filed confidential client insurance documents
* Collaborated with administrative staff to ensure task completion
Education:
12/09- Present Jobs for Youth Chicago, IL
Certificate of Completion
* A two-year job readiness program involving a 8-day workshop on job preparation, employment skills, life and computer skills and future career development
* Acquired money management/financial literacy using the FDIC`s -Money Smart- program
* Working towards national certification in -Customer Service- through the National Retail Federation
09/09-Present Olive Harvey College Chicago, IL
Major: Business Administration
* Pursuing an Associate Degree, Anticipated Graduation, May 2013
* GPA 3.0
09/05-06/09 Harper High School Chicago, IL
Received Diploma
* Honor Roll, GPA 3.2
* Student of the Month 02/2009
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