Customer Service High School

Blake Jackson

Email: ********@**************.***

Address:

City: Spring

State: TX

Zip: 77389

Country: USA

Phone: 281-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High energy, outgoing waiter with a dedication to positive guest relations desires a position as a server or hostess in a fast-paced restaurant or bar. High volume dining, customer service and cash handling background. Friendly and courteous server with five years' work in a bar and restaurant setting. Proficient knowledge of food, wine and spirits. Seeking a position in an upscale restaurant, resort or country club.

Educational Background:

High School Dipolma from Lone Star, The Woodlands TX 1/2001 to 12/2012 (business)

High School Dipolma from Klein Oak High School, The Woodlands TX 1/2001 to 12/2012

Job History / Details:

Summary

High energy, outgoing waiter with a dedication to positive guest relations desires a position as a server or hostess in a fast-paced restaurant or bar. High volume dining, customer service and cash handling background. Friendly and courteous server with five years' work in a bar and restaurant setting. Proficient knowledge of food, wine and spirits. Seeking a position in an upscale restaurant, resort or country club.

Highlights

Highly responsible and reliable

Trained in liquor, wine and food service

Upbeat, outgoing and positive

Works well under pressure

Works well under pressure

Extensive hospitality background

High-volume dining

Food safety understanding

Accomplishments

Awarded "Outstanding Employee" in 2011.

Generated a 20 percentage increase in wine sales by making appropriate food-pairing suggestions to guests.

Experience

July 2012 to November 2012

Starbucks The Woodlands, Tx

Barista

Greeted guests in a pleasant and courteous manner. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Answered questions about menu selections and made recommendations when requested. Managed closing duties, including restocking items and reconciliation of the cash drawer.

November 2011 to May 2012

Augusta Pines Country Club The Woodlands, Tx

Waiter

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Politely answered phones promptly and recorded and confirmed reservations. Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.

March 2011 to September 2011

Shogun grill & Sushi bar Spring, Tx

Waiter

Delivered exceptional, friendly and fast service. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.

September 2010 to April 2011

Chili's Bar & Grill Spring, Tx

Waiter/Host

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Assisted guests with making menu choices in an informative and helpful fashion.Facilitated prompt and accurate seating and service of all guests. Politely answered phones promptly and recorded and confirmed reservations. Greeted guests and communicated about wait time.

Education

Lone Star The Woodlands, Tx

Associate of Applied Science

Minor in Applied Science/ Business Management

2007 Klein Oak High School Spring, Tx

High School Diploma

Honors Academic Achievement Award.

Member of Math Team Club.

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